Powered by HDI Conference | SupportWorld Live

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Your biggest savings expire soon!

Get the Premium Pass for the cost of a Standard Pass (an $800 savings) + a free one-day workshop when you register by January 28.

Become an Exhibitor

Connect with service and support professionals who need the latest technologies, systems, and methodologies that can transform their day-to-day operations.
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Health & Safety

SupportWorld Live will be organized in accordance with the Informa AllSecure health and safety standards, and will work in conjunction with state and local health authorities to adhere to all regulations and guidelines at the time of the event.
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Welcome to SupportWorld Live!

Be there when the industry returns to Las Vegas in 2022! It's been another year of continual change, where a lot has been learned, and the need to gather as an industry has never been more important. We're ready to join forces, and pave the way forward together.

Why Attend?

Service and support is only as good as the outcome it produces, and this is where SupportWorld Live separates from the pack.

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Passes & Pricing

With several passes and substantial discounts, choose the package that best suits your budget and business needs.

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Trainings, workshops, keynotes, learning sessions, award ceremonies, networking events, parties, expo hall, and more!

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Join us in Las Vegas this year! Register early for deep discounts.


Conference Program

With rapid change affecting service and support more than ever before, there’s one thing we can be sure of: the knowledge you gain at SupportWorld Live will help you move your support center forward. Here, you will find 75+ sessions, roundtables and resources covering the latest industry topics and insights you seek on essential areas, including customer experience, knowledge management, metrics reporting, employee engagement, staffing on a budget, and more.

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Become an Exhibitor

92% of the HDI community are support center decision makers and influencers, charged with the mission of evaluating, implementing and purchasing products and solutions. SupportWorld Live is where service and support center professionals go for the most comprehensive selection of technology and services in one location. Don’t miss the critical opportunity to get in front of them as they seek the partners and solutions that will move their support centers forward in the coming year.


Pre-Event Training Courses

Ranging from two- to three-days, these intensive courses (some offering certification) happen before the main event and are administered by thought leaders with practical, pragmatic experience with key industry methodologies and frameworks. You will walk away with lots of ideas that can be applied to your support center immediately. View our topic or role specific pre-event training course options, and take the next step in your career, all while onsite at SupportWorld Live.