HDI IT Conference Pricing | HDI Information Technology Conference 2019

Conference Information

Sunday, Apr 7	Monday, Apr 8	Tuesday, Apr 9
Three-Day Pre-Conference Training Classes
	Two-Day Pre-Conference Training Classes
		One-Day Pre-Conference Workshops
		Main Conference & Executive Connections Functions (4pm Tues. - 12:45pm Fri.)

Conference Pricing

	Super Saver*	Early Bird	Regular Rate	Onsite Rate
	through 12/14/18	12/15/18 - 2/15/19	2/16/19 - 4/5/19	4/6/19 - 4/12/19
Conference & Expo Pass	$1,999.00	$1,999.00	$2,199.00	$2,399.00
Executive Connections Pass	$2,399.00	$2,499.00	$2,699.00	$2,899.00
Golf Outing	FREE	$399.00	$399.00	$399.00
1-Day Pre-Conference Workshops	FREE	$399.00	$399.00	$399.00
Pre-Conference Training	Varies by class. See below for pricing.
Expo Only	Complimentary to qualified attendees.

*Includes a free 1-day pre-conference workshop or golf outing.

Or Call 800.248.5667

Pre-Conference Training & Certification Pricing

Why not stretch your professional development time and dollars by getting to the event a day or two early for career boosting training? You can even get certified before the main event begins! Choose from two and three day training courses led by top experts and experienced practitioners. Just add a course to your registration package and you’re in!

	Course Name	Start	Dates	Duration	Includes Certification Exam?	Price
Pre-1	Support Center Director	Sunday	4/7 - 4/9	3 days	Yes	$2,899
Pre-2	Support Center Manager	Sunday	4/7 - 4/9	3 days	Yes	$2,299
Pre-3	Desktop Support Manager	Sunday	4/7 - 4/9	3 days	Yes	$2,299
Pre-4	Knowledge Centered Support	Sunday	4/7 - 4/9	3 days	Yes	$1,999
Pre-5	Support Center Team Lead	Monday	4/8 - 4/9	2 days	Yes	$1,899
Pre-6	Service Management Optimization	Monday	4/8 - 4/9	2 days	No	$1,899
Pre-7	Succeeding with Metrics	Monday	4/8 - 4/9	2 days	No	$1,899
Pre-8	Incident Management	Monday	4/8 - 4/9	2 days	No	$1,899

Expo Only Pass*

Get a free pass to the Expo Hall to meet solution providers in the technical service and support industry. Does not include access to conference sessions, or other events held outside the Expo Hall.

*Complimentary for approved attendees; must be preapproved by the event director. The HDI Conference & Expo is a trade-only event. You must be 18 years of age and a qualified buyer of support center technology, applications, or products to visit the expo hall.

Available Discounts

Group Discounts - Buy More Save More!

Teamwork makes the dream work—and there’s something for every member of your support organization at HDI Conference & Expo. Cover all your bases and strengthen your team’s bond by sending a group, and you’ll enjoy the following special offers on conference attendance:

Send 3 people, and the senior member will be upgraded to Executive Connections for free!
Send 5 people, get a 6th registration for free!

Call us at 800.248.5667 to take advantage of these offers.

Registration Policies: Cancellations, Substitutions & Changes

If you need to cancel, you may do so without penalty until Monday, February 18, 2019, after which a non-refundable $150 cancellation fee will be charged. No-shows and cancellations after Monday, March 11, 2019 will be charged the full conference rate. Cancellation policies apply to all conference packages. Attendees who register prior to or after the deadline date who do not cancel in writing by the deadline date are liable for the package cost and will be charged for the full registration fee. Sorry, no refunds are available after this date. If you are unable to attend the conference, we strongly recommend that you send a substitution in your place. For details on substitution please contact us at 800-248-5667.

Can't make it to HDI Conference & Expo this year? Check out Service Management World coming this fall!