Two Ways to Register

Executive Connections

What if we told you that we have an exclusive conference pass for director through C-level attendees? Get the VIP treatment with the Executive Connections package. Limited to the first 100 registrants.

Pre-Conference Training

Why not stretch your professional development dollars and get to the event a day or two early for some training before the main event? Choose from seven intensive workshops led by top experts and practitioners—many courses even come with HDI certification!

Group Discounts

Teamwork makes the dream work—and there’s something for every member of your support organization at HDI Conference & Expo. Cover all your bases and strengthen your team’s bond by sending a group, and you’ll enjoy significant savings. Call us at 800.248.5667 to take advantage of our buy 5, get one free offer.

Membership Discounts

HDI Members get an additional $200 off their conference registration! Not a member? Join today to get a discount too, along with countless opportunities to learn, network and grow your career alongside your peers in service and support all year long. Membership can be easily bundled with your conference registration. Follow the prompts when you register.

Expo Only Pass*

Get a free pass to the Expo Hall to meet solution providers in the technical service and support industry. Does not include access to conference sessions, keynotes, or other events held outside the Expo Hall.

* Complimentary for approved attendees; must be preapproved by the event director. The HDI Conference & Expo is a trade-only event. You must be 18 years of age and a qualified buyer of support center technology, applications, or products to visit the expo hall.

Payment Information

To expedite your registration, please have your Visa, MasterCard, Discover, or American Express card available when registering. Invoices are payable upon receipt and payment (or a federal government purchase order) is required prior to attendance.

Cancellation Policy

All cancellations must be submitted in writing. The customer may cancel without penalty until February 16, 2018, after which a $150 cancellation fee will be charged. No-shows and attendees canceling after March 9, 2018, will be charged the full conference rate. This cancellation policy applies to both conference and pre-conference workshop registrations.

In rare instances, a pre-conference workshop may be canceled. HDI will provide at least ten days notice prior to canceling a pre-conference workshop. In this event, attendees will receive a full refund of the pre-conference workshop. HDI cannot be held responsible for penalties resulting from travel arrangements.

Email the Customer Care Center to cancel your registration.

Need to cancel? Great news: We have another option for you if you can't make it to the HDI Conference & Expo. Check out Service Management World!