Exhibitors

GoTo Technologies Booth #305

Website: https://www.goto.com/

Halo ITSM Booth #205

Website: https://haloitsm.com/

BeyondTrust Booth #311

Website: https://www.beyondtrust.com/

SolarWinds Booth #211

Website: https://www.solarwinds.com

SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, and secure IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid network environments. We continuously engage with technology professionals—IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers’ needs now, and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at www.solarwinds.com.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the US Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies

SymphonyAI Summit Booth #405

Website: https://www.symphonysummit.com/

C2 Booth #317

Website: https://c2-itsm.com/

Espressive Booth #416

Website: https://www.espressive.com/

Espressive, the pioneer in automating digital workplace assistance, redefines how employees get help by delivering exceptional employee experiences. Barista, the company’s virtual support agent (VSA), brings the ease of consumer virtual assistants, such as Amazon Alexa and Google Home, into the workplace. Barista automates resolution of employee questions, issues, and requests with personalized experiences that result in employee adoption of 80 to 85% and reduced help desk call volume of 50% to 70%. Espressive is backed by Insight Partners, General Catalyst, and Wing Venture Capital, and is headquartered in Santa Clara, California.

Freshworks Inc. Booth #323

Website: https://www.freshworks.com/

Manage Engine Booth #509

Website: https://www.manageengine.com/

SysAid Booth #322

Website: https://www.sysaid.com/

IFS assyst Booth #216

Website: https://assyst.ifs.com/

Global brands trust IFS assyst to automate complex business processes easily without fuss.

We deliver frictionless customer and employee experiences, one intelligent workflow at a time. Our modern service management technology lets you automate service delivery and support so your customers get what they need fast, and you can focus on building the future of your organization. IFS assyst is uniquely easy to buy, set up, use, and upgrade. Whether you’re in IT, HR, Facilities, Finance, or any other team that provides services to customers and employees, IFS assyst puts service management technology within your reach.

Our process automation takes the boring out of everyday tasks, allowing you to focus on work that matters.

Evergreen Booth #326

Website: https://evergreen.insightglobal.com/

Zoho Booth #505

Website: https://www.zoho.com/

With 55+ apps in nearly every major business category and over 80 million users, Zoho Corporation is one of the world's most prolific software companies. Their software solutions aid almost all your operational requirements — letting you focus only on your business.

Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products.

InvGate Booth #516

Website: https://invgate.com/

Moveworks Booth #223

Website: https://www.moveworks.com/

SOTI Inc Booth #417

Website: https://www.soti.net

SOTI is a proven leader at creating innovative solutions that reduce the cost and complexity of business-critical mobility and the IoT. Thousands of companies around the world depend on us to secure, manage and support their mobile operations. SOTI’s two decades of success has built strong partnerships with leading mobile platform providers and device manufacturers. These relationships give us unparalleled insight into new technology and industry trends before they happen. SOTI is a proven innovator — clear vision, laser focus and a commitment to R&D has made us the market leader at delivering exciting, new business mobility solutions. SOTI helps businesses take mobility to endless possibilities.

Splashtop Booth #423

Website: https://www.splashtop.com/

TeamViewer Booth #427

Website: https://www.teamviewer.us/

Advanced Software Products Group, Inc. Booth #523

Website: http://aspg.com/

AnyDesk Software Booth #217

Website: https://anydesk.com/

Auslyn Group Booth #528

Website: https://www.auslyngroup.com/

Automox Booth #526

Website: https://www.automox.com/

BOSS Solutions Booth #428

Website: https://www.boss-solutions.com/

Turning Ticket Management into an Exceptional Customer Experience for over 20 years.

BOSS Solutions is an Atlanta, GA based industry leader for ITSM and Help Desk ticketing solutions. Our award-winning IT Service Management solution, BOSSDesk™ is highly ranked by organizations across the country. BOSSDesk™ is affordably priced, delivers a wide range of features and is available both On-Premise and in the Cloud.

BOSS Solutions empowers enterprises to respond to customer needs, increase customer satisfaction, and improve agent performance using an integrated and easy-to-use ticket management platform backed by an elite U.S. based Customer Support team.

Learn more www.bossdesk.com

Bright Pattern Booth #424

Website: https://www.brightpattern.com/

ConnectNow UK Booth #332

Website: http://connectnow.org.uk/

ControlUp, Inc. Booth #525

Website: http://www.controlup.com

ControlUp's Digital Employee Experience management platform gives IT increased visibility and control over employees' digital experience, no matter where they work—in the office, from home or on the road—or the type of workspace they use: virtual, physical or cloud. ControlUp analytics harnesses anonymous operational metadata from thousands of organizations to help IT and help desk teams make informative, data-driven decisions. Headquartered in Silicon Valley with R&D in Israel, ControlUp is backed by JVP and K1 Investment Management.

DriveSavers Data Recovery Booth #228

Website: http://www.drivesaversdatarecovery.com/

EasyVista Booth #422

Website: https://www.easyvista.com/

EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, background systems management, and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery. Today, EasyVista helps over 3,000+ enterprises around the world to accelerate digital transformation, empowering leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.

Fusion Global Business Solutions Booth #512

Website: https://www.fusiongbs.com/

HDI Local Chapters (HDC Inc.) Booth #227

Website: https://www.hdilocalchapters.org

HDI Local Chapters is a not for profit company that partners with HDI for the success of HDI, HDI Local Chapters, and the IT Service Management and Technical Support communities. Today, we have chapters in over 30 cities across the U.S., and are the premiere technical service and support association in the world. We are a 501(c)(6) corporation.

With regular opportunities for technical support professionals to connect, share and discuss common challenges, and learn from industry innovators, our network of local chapters is a convenient and dynamic way to collaborate with like-minded professionals.

HDI Local Chapters organization includes and oversees the following individuals:


Local Chapters (30+ Chapters in the United States and Canada)
Local Chapter Officers (200+ volunteers)
Local Chapter Members (1000+ members)

Herzum Booth #204

Website: https://www.herzum.com

Lansweeper Booth #232

Website: https://www.lansweeper.com/

LINQ Booth #229

Website: https://www.linqservices.com

NRI Booth #233

Website: https://mplat.nri.com/

Oomnitza Booth #522

Website: https://www.oomnitza.com/

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that delivers key business process automation for IT. Our SaaS solution,
featuring agentless integrations, best practices and low-code workflows, enables enterprises to quickly achieve operational, security and financial efficiency
leveraging their existing endpoint, application, network infrastructure and cloud infrastructure systems. We help some of the most well-known and innovative
companies to optimize resources, mitigate cyber risk, expedite audits and fortify digital experience.

PrinterLogic, a Vasion product Booth #524

Website: https://www.printerlogic.com/

We help IT professionals eliminate all print servers and deliver a highly available serverless printing infrastructure. With our centrally-managed direct IP printing platform you will empower end users with mobile printing, secure release printing, and many other advanced features legacy print management applications can’t provide.

Provalus Booth #219

Website: http://www.optomiservices.com

Rezolve.ai Booth #327

Website: https://www.rezolve.ai/

SDI Presence Booth #329

Website: https://www.sdipresence.com

Serviceaide, Inc Booth #519

Website: https://serviceaide.com/

Serviceaide is a leader in modern service management, focused on leveraging new technologies such as AI and NLP to deliver better service experiences, provide enhanced self-service and empower service owners. From ticketing to change management, Serviceaide has a comprehensive set of solutions to meet any business service and support management use case. Serviceaide transforms services through digital conversations, automation and knowledge.

SimpleITSM Booth #527

Website: https://www.simpleitsm.com

StrataCom Booth #226

Website: http://www.stratacominc.com/

StrataCom…a partner to guide you gracefully through your upcoming ITSM initiatives. Trust StrataCom to manage the challenges so you can focus on your core business. Our Professional Services for Atlassian (Jira), Ivanti, and Cherwell include: Implementations, Upgrade prep, Complex Workflow Configuration, API Integrations, Portal Design, and Staff Augmentation. Our Omnichannel ITSM solutions include: Mobile App with Barcode Scanning, Kanban Boards, AI SmartBot, and Microsoft Action Cards. StrataCom Delivers Solutions…

The Stationery Office LTD Booth #529

Website: https://www.tsoshop.co.uk/

Upland Software Booth #426

Website: https://uplandsoftware.com/