You already understand how important it is to attend HDI Conference & Expo. No other IT service and technical support conference provides you with the same quality sessions, keynotes, and networking opportunities.

Let us help you show your manager and company the tangible benefits of attending.

Print a flyer to give to your boss

Get an email template to send to your boss

 

Show Your Boss You Will Track Your Participation

Track the sessions  you attend and exhibitors you meet so you can report on them when you return to work.

After the Conference: Create a Report

Use this guide  to create a report for updating your supervisor on what you gained by attending.

 

Top Five Benefits of Attending

#5 Stay on the cutting edge of industry trends

Technical support industry experts from a variety of backgrounds attend and present at HDI Conference & Expo. More than 50 solution providers will be demonstrating their tools and services that can transform your organization. You will absorb a wealth of industry knowledge to share with your coworkers and supervisors.  Attending will help your team stay on top of the game and be the NEW face of IT.

#4 Gain topic-specific expertise

The tools, techniques, and strategies you learn and bring back to your department will benefit your company's operations. Attending HDI Conference & Expo gives you access to a program developed by practitioners who understand the current needs of the industry. You'll be able to customize your experience with topics such as customer satisfaction, metrics reporting, knowledge management, and creating a top-notch support staff. 

#3 Make the most of your training budget

There's an unbelievable amount of information and inspiration to acquire in this intensive week spent at conference. Come prepared to have your questions answered and learn tricks and techniques that can be applied to any organization at any maturity level. Getting access to all this information in any other way would take far more time and money.

#2 Be inspired by inspiring people

Four keynote presentations will inspire you to think about your support operations, career, and life in a new way. In fact, anyone you bump shoulders with can offer value to you whether they are in your vertical industry, similar size organization, or have already mastered your current challenges. You will be surprised by the doors this conference will open.

#1 Develop your professional network

HDI members, conference alumni, and industry leaders who attend this conference don't stop networking when the conference is over. We'll make it easy and fun for you to make connections through the conference app, LinkedIn discussion boards, and other social media tools, that will continue long after you leave.