We've got your back.
You understand the importance of concentrated time to enhance your support and service management skills in the company of your peers. But does your boss?
We’d love for you to join us, but realize you might need a little help proving the value of your preferred professional development to the powers that be. They have final sign off, after all.
We have a business proposal template that you can update and share with your manager that explains the value of SupportWorld Live. It demonstrates how you, your team, and even your boss will benefit from you attending the conference.
Access the Conference Proposal Template
Show the ROI: Why This Conference Is Worth the Investment
5 Key Reasons to Include in Your Business Case
While you are thinking through what the benefits that attending SupportWorld Live will be for your organization and your team, below are the top reasons attendees tell us they choose to attend each year.
Stay on the Cutting Edge of Industry Trends
Service and support industry experts from a variety of backgrounds attend and present at SupportWorld Live. More than 30 solution providers will be demonstrating their tools and services that can transform your organization. You will absorb a wealth of industry knowledge to share with your coworkers and supervisors. Attending will help your team stay on top of the game.
Gain Topic-Specific Expertise
The tools, techniques, and strategies you learn will benefit your company's operations. Attending SupportWorld Live gives you access to a program developed by practitioners who understand the current needs of the industry. You'll be able to customize your experience with topics such as revolutionizing the customer experience, metrics reporting, knowledge management, and creating a top-notch support staff.
Make the Most of Your Training Budget
There's an unbelievable amount of information and inspiration to acquire in this intensive week spent at conference. Come prepared to have your questions answered and learn tricks and techniques that can be applied to any organization at any maturity level. Getting access to all this information in any other way would take far more time and money. Learn more about our pre-event training options.
Be Inspired by Inspiring People
Five keynote presentations will inspire you to think about your service and support operations, career, and life in a new way. In fact, anyone you meet can offer value to you whether they are in your vertical industry, similar size organization, or have already mastered your current challenges. You will be surprised by the doors this conference will open.
Develop Your Professional Network
HDI community members, conference alumni, and industry leaders who attend this conference don't stop networking when the conference is over. We'll make it easy and fun for you to make connections through HDI Connect, LinkedIn discussion boards, and other social media tools, that will continue long after you leave.
Access the Conference Proposal Template