Conference Pass Packages & Pricing | SupportWorld Live

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Packages and Discounts

No matter the time or budget you have to spend, we have a pass for you.

Welcome to SupportWorld Live!

We’re looking forward to having you join us this year, and have different pass options available to meet your needs, as well as your team. Enjoy all of the learning, networking, and knowledge sharing SupportWorld Live has to offer with the following package options.

Be sure to register early to take advantage of our best discounts!

IMPORTANT SAFETY UPDATE: SupportWorld Live has updated its health and safety protocols to require that all who attend the show must provide proof of full vaccination OR proof of a negative COVID‑19 test result within 72 hours of arrival at the event. (See details about how to submit your information.)

 

 

 pricing

 

 

 

Conference Information

 

 


Pass Options

Premium Conference
Special Price:
$2,599 ($200 Discount)
$2,799 After 11/5
Register
Pass includes:
  • 1-Day Preconference Workshop
  • Main Conference
  • 80+ Valuable conference sessions across 5 tracks.
  • Networking & Receptions
  • Live Keynotes
  • Exhibit Hall
  • Solution Spotlight Sessions
  • Live Keynotes
  • Prize Giveaways
  • Access to all digital content and networking associated with the event.
Standard Conference
Special Price:
$2,299 ($200 Discount)
$2,499 After 11/5
Register
Pass includes:
  • Main Conference
  • 80+ Valuable conference sessions across 5 tracks.
  • Networking & Receptions
  • Live Keynotes
  • Exhibit Hall
  • Solution Spotlight Sessions
  • Live Keynotes
  • Prize Giveaways
  • Access to all digital content and networking associated with the event.
Standard Digital Pass
Special Price:
FREE
 
Register
Pass includes:
  • A Selection of Conference Sessions Recorded at the Live Event
  • Video Discussion Groups
  • On-demand recordings of all virtual sessions through 12/31
  • Valuable, Dynamic Keynotes
  • Virtual Exhibit Hall Featuring the Latest Products & Services
  • Sponsored and Solution Spotlight Sessions
  • AI-fueled networking
  • Group Chats

Training Bundles

Maximize your time and investment! Arrive early, and take a training course before the main event begins. Training courses run from November 6-8, before the main event kicks off around 4:30pm on November 8. Bundled pricing reflects the cost of the course plus a conference registration.

Package Super Saver
Rate Expires 7/16/21
Early Bird
Rate Expires 9/10/21
Regular
Rate Expires 11/5/21
Onsite
Rate Expires 11/6/21

Certified HDI Support Center Director Bundle

Includes 3-day Director certification course + standard conference
$4,798 $4,998 $5,198 $5,398

Certified HDI Support Center Manager Bundle

Includes 3-day Support Center Manager certification course + standard conference
$4,198 $4,398 $4,598 $4,798

Certified HDI Desktop Support Manager Bundle

Includes 3-day Desktop Support Manager certification course + standard conference
$4,198 $4,398 $4,598 $4,798

Certified KCS Principles Bundle

Includes 3-day KCS certification course + standard conference
$3,898 $4,098 $4,298 $4,498

ITIL® 4 Foundation Certification Bundle

Includes 3-day ITIL4 Foundation certification course + standard conference
$3,898 $4,098 $4,298 $4,498

Certified HDI Support Center Team Lead Bundle

Includes 2-day Team Lead certification course + standard conference
$3,798 $3,998 $4,198 $4,398

Succeeding with Metrics Training Bundle

Includes 2-day Succeeding With Metrics training + Standard conference
$3,798 $3,998 $4,198 $4,398

Pre-Event Training Only

Only have time to come for training? These pre-event training courses can be purchased as stand-alone courses or as part of your bundled conference package giving you the biggest bang for your buck. Many include an online certification exam, and all include breakfast. Contact us at [email protected] to learn more.

Learn More About Pre-Event Training

Group Discounts & Expo Only Passes

Group Discounts - Buy More Save More!

Many of us have had to work remotely this year and have missed the face-to-face camaraderie that exists when we're in the same place at the same time. Reunite the team and enjoy teambuilding, while dividing and conquering our vast conference program to maximize learning.

  • Send 5 people, get a 6th registration for free!

Call us at 866.967.2075 to take advantage of a group discount.

Expo Only Pass*

Get a free pass to the Expo Hall to meet solution providers in the technical service and support industry. Does not include access to conference sessions, or other events held outside the Expo Hall. Contact us to learn more.

*Complimentary for approved attendees; must be preapproved by the event director. SupportWorld Live is a trade-only event. You must be 18 years of age and a qualified buyer of support center technology, applications, or products to visit the expo hall.

Cancellation Policy

If you need to cancel, you may do so until Friday, September 10, 2021. A non-refundable $150 cancellation fee will be charged. No-shows and cancellations after Friday, September 10, 2021 will be charged the full conference rate. No refunds are available after this date. Attendees who register prior to or after the deadline date who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. If you are unable to attend the conference, we strongly recommend that you send a substitution in your place. Changes to registrations must be presented in written form. Please email your cancellation or substitution request to [email protected]

If, for any reason, SupportWorld Live is forced to cancel the in-person 2021 event in Orlando, all passes will automatically be transferred to SupportWorld Live 2022 taking place in Las Vegas, NV. Additionally, all passes will automatically be transferred to receive complimentary virtual event passes for the 2021 event. See terms and conditions.

 



 

Age Restrictions & Program Changes:

HDI reserves the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met or when conditions beyond its control prevail. All sessions are filled on a first-seated basis. Arrive early to ensure a seat! Recording devices and cameras, still or video, are prohibited. Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during SupportWorld Live. SupportWorld Live is a trade-only event. You must be a qualified buyer of support center and service management technology, applications, or products to visit the exhibit hall.