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Save up to $400 with early bird savings when you register by Feb. 28!

Formerly HDI Conference & Expo. Now SupportWorld Live. Brand new name. Same great event!

We Gave Our Creation...LIFE

Through the years, HDI’s renowned SupportWorld newsletter has amassed a loyal and dedicated following.

Now it’s come to life...manifesting as a highly-anticipated industry event that will show you what thousands of service and support pros already know: SupportWorld makes you better.

Better practitioners. Better strategists. Better leaders.

All the insights, all the content, all the trailblazing thought and in person!



Here are 5 reasons SupportWorld Live (SWL) is creating buzz as the industry’s most important annual event:

  1. SWL is by leaders, for leaders. Having set the standards for professional and organizational excellence, SWL’s contributors and faculty pioneered service and support and remain at the forefront of our evolving industry.
  2. SWL embodies the service and support community. SWL supports the full spectrum of people, resources, and services that empower performance improvement and professional advancement, regardless of role, budget, or maturity.
  3. SWL leads the way in knowledge. A complete professional reference—A+ rated industry speakers and sessions with insightful research and best practices that are practical, thought-provoking, and always actionable.
  4. SWL stimulates networking, learning and growth. Connections with practitioners, experts, and solution providers to increase our collective value and advance your organization’s business strategy and operations.
  5. SWL is where smarter service starts and better business begins. Hundreds of sessions, case studies, workshops, and panel discussions complement an expo hall loaded with today’s top technologies and solutions. And it all leads you to better business outcomes.

Service and support pros of all stripes will attend SupportWorld Live.