Building-and-Leading-a-World-Class-Culture

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April 27 - May 2, 2024
Colorado Convention Center
Denver, CO

Learning Tracks

Solution Spotlight Solution Spotlight
Networking Networking
Maximizing Performance Maximizing Performance
Optimizing the Support Organization Optimizing the Support Organization
Pursuing Service Excellence Pursuing Service Excellence
Building and Leading a World-Class Culture Building and Leading a World-Class Culture
Revolutionizing the Customer Experience Revolutionizing the Customer Experience

Building and Leading a World-Class Culture

The sessions in this track deliver strategic guidance for building and leading a rock-solid culture. Learn best practices for connecting a global team, building trust, unlocking your team’s potential, and creating a culture of customer care—you’ll even discover Star Wars’ secrets of the Leadership Force!

Sessions

5-Star Leaders, or the Leaders Who Changed Our Lives
5-Star Leaders, or the Leaders Who Changed Our Lives
Breakfast Briefing: May the Leadership Force Be with You: Leadership Lessons from Star Wars
Breakfast Briefing: Mia San Mia: Workplace Culture Lessons from the Soccer Pitch
Building an Engaged Global Team, One Connection at a Time
Session 201: Leaders Building Trust: Restoring Belief and Confidence in Leadership
Session 301: How to Build a Help Desk That Champions Your Culture
Session 301: Support Culture: Created for Us, By Us
Session 501: Leaders Who Listen: Unlock Your Team's Potential by Hearing Them
Session 401: Creating a Culture of Customer Care: The New Support Model
5-Star Leaders, or the Leaders Who Changed Our Lives
Session 601: Won't You Be My Leader?

Sponsors