Conference Pass Packages & Pricing | SupportWorld Live

CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Passes and Prices

No matter the time or budget you have to spend, we have a pass for you.

We're pleased to offer multiple package types to fit your time and budget. Premium conference passes come with an extra day of learning at one of our one-day workshops. Pick your registration path, and we'll see you soon! Promo codes applicable during the registration process can not be retroactively applied.


Schedule at a Glance



All Passes & Prices



Pass Benefits

Get the most out of your conference experience and register for pre-conference workshops! From Pre-Conference Training to Expo Hall experiences, we've got you covered. Each pass gives you access to the Expo Hall for receptions, networking opportunities, additional learning, solutions providers, and more!

See a full layout of our Pass Benefits below.



Pre-Conference Training/Certification Course + Standard Conference

Maximize your time and investment! Arrive early, and take a training course before the main event begins. Training courses run from April 30 - May 2, before the main event kicks off late afternoon on May 2. Bundled pricing reflects the cost of the course plus a standard pass.

Package Super Saver
Rate Expires 1/27/23
Early Bird
Rate Expires 3/17/23
Rate Expires 4/29/23
Rate Expires 4/30/23

Certified HDI Support Center Director Bundle

Includes 3-day Director certification course + standard conference
$4,948 $5,248 $5,448 $5,648

Certified HDI Support Center Manager Bundle

Includes 3-day Support Center Manager certification course + standard conference
$4,348 $4,648 $4,848 $5,048

Certified HDI Desktop Support Manager Bundle

Includes 3-day Desktop Support Manager certification course + standard conference
$4,348 $4,648 $4,848 $5,048

Certified KCS Principles Bundle

Includes 3-day KCS certification course + standard conference
$4,148 $4,448 $4,648 $4,848

ITIL® 4 Foundation Certification Bundle

Includes 3-day ITIL4 Foundation certification course + standard conference
$4,148 $4,448 $4,648 $4,848

XLA Foundation Certification Bundle

Includes 2-day XLA Foundation certification course + standard conference
$4,148 $4,448 $4,648 $4,848

Foundations in Service and Support Metrics Bundle

Includes 2-day Metrics course + standard conference
$4,048 $4,348 $4,548 $4,748

AI Training Bundle

Includes 2-day AI course + standard conference
$4,048 $4,348 $4,548 $4,748



Pre-Conference Training/Certification Course Pass

Only have time to come for training? These pre-event training courses can be purchased as stand-alone courses or as part of your bundled conference package giving you the biggest bang for your buck. Many include an online certification exam, and all include breakfast. Pre-event training students also enjoy complimentary access to the expo hall for receptions, additional learning, and networking opportunities.





Show Policies

  • Expo Hall Only passes do not include lunch.
  • By registering for SupportWorld Live, you are confirming that you are 18 years of age or older. SupportWorld Live is open to industry professionals and proof of industry involvement is required. You will be asked to present a business card as well as a photo ID when you check-in.
  • If you register for our event using an exhibitor-specific registration code, Informa Tech may share certain contact information you provided to us with our exhibitors. To learn more, please read our Privacy Policy.
  • Promo codes cannot be retroactively applied.
  • Only one promotional code or offer may be used per registration.
  • The event organizers reserve the right to refuse Expo Hall Only and/or Digital Experience pass applications from representatives of companies that compete with official SupportWorld Live Sponsors and Exhibitors. If you would like to become an exhibitor, please learn more about our available Exhibiting & Sponsorship Opportunities