Hotel & Travel Information | SupportWorld Live

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Hotel & Travel Information

Omni Resort at ChampionsGate

1500 Masters Boulevard

ChampionsGate, Florida 33896


Mention SupportWorld Live 2021 to receive the discounted rate.


Reserve your hotel room online. Check-in is at 4:00 p.m., check-out is at 11:00 a.m.

Hotel guest rooms will be held at the special conference rates until October 18, 2021, or until they sell out, and will be based upon availability after this date. A first night's deposit is required and will be charged to your credit card. Reservations must be canceled forty-eight (48) hours prior to arrival to avoid loss of the first night's deposit. Rates are available three days prior and three days after the contracted group dates based upon availability at the time of booking.

The confirmed group rate is $219/night with a waived resort fee.

The Omni will offer the resort fee complimentary (usually $33.00 per night), which includes the following:

  • In room high-speed and wireless Internet access
  • 2 bottles of water per room, per day
  • Scheduled Transportation to Walt Disney Theme Parks – Reservations are required*
  • Use of our three state-of-the-art Health Clubs (24 hour access)
  • Access to Basketball Court (includes recreation equipment which may be checked out from the Pool Concierge at the Towel Hut)
  • Access to the Tennis Court and Basketball Court near the Villas and Sunset Lodge and Suites (includes recreation equipment which may be checked out from the Sunset Lodge Concierge)
  • Access to Resort Pools, Jacuzzi, Wave Pool, and Lazy River (includes use of inner tubes and children’s life jackets)
  • No charge for local and 800 access call connections
  • Newspaper available Monday-Friday
  • Turn down service (upon request)
  • In-room coffee

*Please allow up to 48 hours to schedule transportation that requires a chair lift or other ADA accommodations.

Beware of False and Fraudulent Housing Claims

The conference hotel is the only housing provider for the event. Please be aware of unethical housing poachers that have been contacting attendees about booking potentially bogus hotel rooms for this conference. Reservations made through an agency will be at your own risk. If you provide your credit card information to any of these unauthorized vendors, your card may be charged but you may NOT have a reservation when you arrive at the conference. If you are contacted by another housing company trying to sell hotel rooms, please notify Show Management at [email protected].

Directions and Transportation

The Omni is approximately a 25 minute drive from the Orlando International Airport.


Rental Cars

Options to and from Orlando International Airport

  • There is not currently an airport shuttle option.
  • Book airport transportation of your choice through Mears Transportation

Options To Walt Disney World® Theme Parks

Complimentary scheduled transportation is provided to EPCOT and Disney's Magic Kingdom® (the Walt Disney World® transportation center that accesses all Disney attractions). We currently offer 6 departures and 4 to 5 return trips, daily. Please see the concierge for the scheduled times and to reserve your transportation. We suggest 24-hour* advance reservations to guarantee specific departures from the resort. You may visit the concierge desk or call (407) 238–6505.

*Please allow up to 48 hours to schedule transportation that requires a chair lift or other ADA accommodations.

Options to Other Theme Parks and Area Attractions

Transportation to other theme parks and area attractions may also be scheduled at the concierge desk. Additional charges will apply.

Parking at the Omni

  • Valet Day Rate and Overnight is $32
  • Self-parking overnight is $18
  • Self-parking day-only rate is $24

Theme Park Tickets

Walt Disney World Discounts

Disney currently provides exclusive After 1PM and After 5PM Twilight Tickets and special discounted multi-day tickets to SWL attendees that are not available at the Ticket Windows. The multi-day tickets include a complimentary bonus visit to an additional Disney experience. (Due to Covid-19 these options have been modified to include the mini-golf and Disney Oak Trail golf options. More will be added as they become available.)

Tickets are valid 7 days pre, during, and 7 days post meeting dates. The cut-off date for advance purchase savings is 11/3/21. A park reservation is required for entry along with the ticket.

Universal Orlando Resort Discounts

Universal Orlando® Resort is happy to offer a unique ticket link for SWL attendees. Although most of the ticket products available via this ticket link are priced in alignment with their general online pricing, Universal Orlando is able to offer an exclusive specially priced After 2PM convention ticket (with Blockout dates) and After 4PM tickets during peak seasons. Please click on Full Details in the ticket store for more information.

A note on the Hogwarts™ Express: Because the Hogwarts™ Express will transport guests from one theme park to another, they will need a park-to-park admission ticket to ride the train.