SupportWorld Live

Support World Live is part of the Informa Tech Division of Informa PLC

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Welcome to SupportWorld Live!


In 2020, the most respected content resource in the technical support industry will come to life. Get ready for SupportWorld...LIVE. Formerly the HDI Conference & Expo—same great event, backed by the most respected knowledge resource in technical support and service management! See why SupportWorld has amassed such a loyal and dedicated following and register for this exciting new event.

Who/What/Why

Who? What? Why?

Find out what you and your team will gain from your time at SupportWorld Live.

Pricing & Packages

Pricing & Packages

Select the pass and discounts that fit you and your team best.

Schedule

Schedule

Build an agenda for your time at conference that will invigorate and energize your team.

Receive Updates


Join our mailing list to receive news and announcements.

Workshops

Executive Connections


What if we told you that we have a package that gets you exclusive access to networking with other executives, Q&As with keynote speakers, and all-around VIP treatment? We do! It’s the Executive Connections package—exclusively designed for directors and C-level professionals—and it’s limited to the first 100 attendees.

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Preconference Training


Training before the main event! HDI workshops range from one to three days and cover everything from the customer experience to KCS to problem management—some even offer certification. Get to the event a couple of days early to expand your learning opportunities and get the most out of your professional development budget!

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Workshops
Workshops

Bring Your Team


Bring the team for maximum ROI! Cover all your bases with role-specific learning and networking opportunities that will turbocharge your team. Have fun, strengthen your bond, and return with fresh ideas to immediately put into action. And, if you buy 5 conference registrations, the 6th is on us!

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What Our Attendees Say


Sponsors & Exhibitors


Meet the solution providers that can take your team's operations to the next level, all in one place.