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Welcome to SupportWorld Live

SupportWorld Live is headed to Las Vegas in 2023! If you want to stay ahead of the curve and learn about the latest trends in support and service management, then this is the conference for you. With inspiring keynotes and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

Why Attend?

Service and support is only as good as the outcome it produces, and this is where SupportWorld Live separates from the pack.

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Passes & Pricing

With several passes and substantial discounts, choose the package that best suits your budget and business needs.

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Schedule

Trainings, workshops, keynotes, learning sessions, award ceremonies, networking events, parties, expo hall, and more!

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Registration opens soon! Be notified when it does, and get early discounts.

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Keynotes

Expert and experienced, these headline speakers will heighten you and your team’s awareness around the pillars of success: organizational excellence, unflappable leadership, and a healthy, productive culture. You’ll bear witness to the power of coming together and the impact it can have on your career, your team, and your business.

 
Expectation and the Predetermined Outcome: A View Through the Blue
 
Randall Jaynes
Senior Artistic Director, Blue Man Group
 
The Great Programmable Subconscious: Using Hypnosis to Set Your GPS for Success
 
Wayne Lee
Performance expert and Hypnotist
 
Beyond Happiness: Why Purpose Is the Secret to Team Performance
 
Jenn Lim
Bestselling author of Beyond Happiness, CEO of Delivering Happiness

Conference Program

With rapid change affecting service and support more than ever before, there’s one thing we can be sure of: the knowledge you gain at SupportWorld Live will help you move your support center forward. Here, you will find 75+ sessions, roundtables and resources covering the latest industry topics and insights you seek on essential areas, including customer experience, knowledge management, metrics reporting, employee engagement, staffing on a budget, and more.

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Become an Exhibitor

92% of the HDI community are support center decision makers and influencers, charged with the mission of evaluating, implementing and purchasing products and solutions. SupportWorld Live is where service and support center professionals go for the most comprehensive selection of technology and services in one location. Don’t miss the critical opportunity to get in front of them as they seek the partners and solutions that will move their support centers forward in the coming year.

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Pre-Event Training Courses

Ranging from two- to three-days, these intensive courses (some offering certification) happen before the main event and are administered by thought leaders with practical, pragmatic experience with key industry methodologies and frameworks. You will walk away with lots of ideas that can be applied to your support center immediately. View our topic or role specific pre-event training course options, and take the next step in your career, all while onsite at SupportWorld Live.

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