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Are you in a service desk leadership role and looking to improve the perceived value of your team? Want to increase satisfaction of your analysts and your customers? You are not alone. SupportWorld Live has the information and connections you need to enhance your culture, reporting, service and operations. Spend four days with us and learn from industry peers and experts. We've got several learning tracks filled with breakout sessions designed to meet your needs. And, our conference's mission to connect the world of technical support means your leave with new connections, ideas, best practices and lessons learned from others in your shoes. SupportWorld Live is the event you won't want to miss.
Putting Metrics to Work
Reinventing the Customer Experience
Service Desk Foundations
Service Desk Masters
Support Center Optimization
Team Performance and Transformation
Build your schedule today and check out the full lineup of breakout sessions we have, plus keynote speakers, and networking opportunities as well as our pre-conference workshops to help you shine in your service desk leadership role!