Actionable Education | SupportWorld Live

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"This is an amazing conference and a must attend! The sessions address real world concerns and current and future technologies. You get to be surrounded by like-minded professionals, listen to their challenges and learn from all of them. HDI Conference will benefit you personally and help your career.” -Mitch Bryant, Norton Healthcare

Thought leader access and insight

Our speakers include experienced industry leaders and those with consistent 5-star speaker ratings, ensuring maximum session value.

Case studies from leading companies

Hear real-world success stories from Boston University, Emory Healthcare, Freddie Mac, Home Depot, Duke University, Navy Federal Credit Union, Wendy’s and many more!

Career-driving training and certification

Want to take the next step in elevating your career? Kick off the event with one of HDI’s multi-day certification programs to boost your knowledge – and your resume.

Conquer today’s challenges… and tomorrow’s

With sessions on swarming, chatbots, AI, service optimization, cybersecurity, business continuity planning, business intelligence, agile metrics and much more, our expansive program provides both solutions to your toughest current challenges and insights on forward trends.

Mind-expanding keynotes

Memorable and impactful keynotes have long been a mainstay of this event, and this year is no exception! Discover how hypnosis can help you banish the negative thoughts that sabotage your success. Learn secrets from the Blue Man Group on how to reignite creativity in yourself and your team. Together, our five keynote sessions provide a view of success through many lenses and practical advice to enhance your life, personally and professionally.