HDI Industry Awards:
A Celebration of Service and Support Excellence
Each year, HDI Industry Awards are given to the individuals, teams, and organizations that have enhanced their service and support through exceptional leadership and vision, the integration of best practices, stakeholder involvement, business alignment, and achievement of the highest standards of quality and customer satisfaction.
Winners of the awards are honored at a ceremony during the HDI Conference & Expo each year. Come celebrate excellence and witness the stories behind the absolute best individuals, teams, and organizations in the tech support and service management industry.
2019 Industry Award Winners
Analyst of the Year*
Allison Sowden
CACI, Capital Area Local Chapter
Desktop Support Technician of the Year*
Hanah Ali
Verizon Media, Western and Central New York Local Chapter
*Award sponsored by Robert Half Technology
