Session 710: Support Culture: 50 Tips in 50 Minutes

Friday, April 13 at 9:00 AM

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Teamwork, core values, culture, and leadership: mix them together and you get a fast-paced session that will deliver more than 50 ideas to help your team create a support culture that ignites their passion and gets them excited about their work. Attend this session and you'll leave with great ideas and best practices to implement when you return to the office.

Gina Montague

Manager, Support Services
Infinite Campus

Gina Montague has more than 25 years of leadership and customer service experience, 17 of those in the support industry. Gina is passionate about staff development, process improvement, and creating positive customer experiences. Currently the support services manager for Infinite Campus, a student information system (SIS) for K-12 education, Gina's leadership earned them the HDI Team Excellence Award in 2013. Gina is currently the chapter advisor of the HDI Minnesota local chapter, where she has served in various volunteer positions since 2005.