Breakfast Briefing: Support Is a Career!

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Breakfast Briefing: Support Is a Career!

Thursday, April 23 at 7:30 AM

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Does your company treat support as an entry-level position to get a foot in the door? Do you find that your team is eagerly waiting for the chance to leave support? Let's rethink how we operate and start treating support as a career—because it is! You'll leave this session with ideas on how to operate as a team where people are proud to work for support.

SupportWorld Live speaker photo for Gina-Montague

Gina Montague

Support Services Manager

Infinite Campus

Gina Montague is passionate about staff development, process improvement, and creating positive employee & customer experiences. Gina has over 25 years of leadership and service experience and is proud to have a career in the support industry. Since 2010, Gina has had the honor of leading the award-winning support team at Infinite Campus, a software company that is transforming K-12 education. Gina is a presenter at national conferences and other industry events, sharing her lessons learned on a variety of topics related to employee and customer engagement. Gina has been an active member of the HDI Minnesota Local Chapter since 2003.