HDI 2018 IT Conference Expo Hall Information & Activities | SupportWorld Live

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HDI Industry Awards:
A Celebration of Service and Support Excellence

Each year, HDI Industry Awards are given to the individuals, teams, and organizations that have enhanced their service and support through exceptional leadership and vision, the integration of best practices, stakeholder involvement, business alignment, and achievement of the highest standards of quality and customer satisfaction.

Winners of the awards are honored at a ceremony held during the HDI Annual Conference & Expo each year. Submit your nominations by October 31, 2018, and get a front row seat at the HDI 2019 Conference & Expo for the award ceremonies taking place throughout the event.

Come celebrate excellence and witness the stories behind the absolute best individuals, teams, and organizations in the tech support industry.

Submit your nomination for 2019 Awards

Learn More About HDI Industry Awards

2018 Award Winners

HDI Hall of Fame

Jim Bolton
John Custy
Julie Mohr

Mary Cruse
Roy Atkinson

HDI Team Excellence Award*

Optum, Inc.

HDI Manager of the Year*

Brittany Muxlow, Cerner Corporation


HDI Analyst of the Year*

Kristin Luebke
State of NE/Office of CIO, HDI Nebraska Local Chapter

HDI Desktop Support Technician of the Year*

Rob Allen
TCU, HDI DFW Local Chapter

HDI Local Chapter Officer of the Year

Kelly McLaughlin, HDI NY - Western & Central NY



*Award sponsored by Robert Half Technology

Robert Half Technology logo