Call for Speakers
Your Story Belongs on the HDI Stage
You’ve solved the problems. Learned the lessons. Found better ways to make IT service and support work.
Now share what you know.
HDI Service & Support World is looking for practitioners, leaders, innovators, and industry experts ready to share real-world successes, lessons learned, bold ideas, and practical strategies with the IT service and support community.
Seasoned speaker? We’d love to welcome you back. Never held a conference mic? We really want to hear from you, too.
Apply to speak at one - or both - of our upcoming events.
Call for Speakers Deadline: October 2, 2026
Two Events. Twice the Opportunity to Share What You Know.
Whether you thrive on a virtual stage, love the energy of a live audience, or want to do both, there’s a place for your expertise at HDI Service & Support World. Choose the event that fits you best, or submit your proposal for both. One great idea could take you to one stage or two.
HDI Service & Support World: A Virtual Experience
December 9, 2026 | Online
Take your expertise virtual and connect with IT service and support professionals from wherever you are.
Share practical ideas, hard-earned lessons, and strategies attendees can put to work in their own organizations.
HDI Service & Support World 2027
April 25–29, 2027 | Caesars Palace | Las Vegas, Nevada
Ready for the big stage? Join the IT service and support community in Las Vegas for five days of learning, connection, innovation, and ideas that move the industry forward.
Step up. Share what you know. Meet the people who get what you do.
What’s in It for You?
You’ll give attendees plenty to think about. But speaking at HDI Service & Support World can give something back to you, too.
- Build Your Professional Brand: You know your stuff. Put that expertise in the spotlight and establish yourself as a voice others in the IT service and support community can learn from.
- Show What You Can Do: Speaking demonstrates expertise, leadership, communication skills, initiative, and the ability to turn experience into insight. That looks pretty good on a résumé, LinkedIn profile, or next career conversation.
- Grow Your Network: Speakers don't just present, they connect. Meet fellow practitioners, leaders, experts, and potential collaborators who understand your world and want to swap ideas.
- Know Your Stuff Even Better: Preparing to teach others has a funny way of teaching you, too. You'll examine what you did, why it worked, what you'd change, and what others can take from your experience.
- Make an Impact: Someone in your audience may be facing the exact challenge you already conquered. Your session could save them months of trial and error.
- Give Back to the Community: The IT service and support community gets better when we share what works, and what doesn't. Your experience can help someone else take their next big step.
Share your expertise. Grow your reputation. Make some connections. Maybe even surprise yourself.
Think You’re “Not a Speaker”? Keep Reading.
Your Ordinary Could Be Extraordinary.
We hear it all the time: “Why would anyone want to hear about what I do?”
Because what feels routine to you may be a revelation to someone else.
That reporting process you finally figured out.
The AI pilot that changed how your team works.
The service desk transformation that took two years, three false starts, and approximately 47,000 meetings.
The leadership lesson you learned the hard way.
The metric you stopped tracking, and the one you started tracking instead.
You already know the ending. Your audience doesn't. Your everyday experience could be the idea someone else has been searching for.
Don't Worry. You Won't Be Doing It Alone.
- We’ll Help You Build It: New speakers will have access to live coaching webinars and prerecorded resources to help you organize your ideas and develop your presentation.
- Want a Mentor? You've Got One: If you'd like some one-on-one guidance, tell us. We'll connect you with a mentor who can help you prepare.
- Bring Your Personal Hype Squad: Want a familiar face in the audience? New speakers selected for HDI Service & Support World 2027 can request an additional complimentary pass for a friend or colleague to come cheer them on.
You don't need to be a professional speaker. You need a story worth sharing. Chances are, you already have one.
What Does the HDI Community Want to Hear?
Real Stories. Practical Ideas. Lessons Worth Sharing.
HDI Service & Support World attendees don't need another presentation filled with theory and buzzwords.
They want to know what actually works.
We're looking for educational sessions that explore the challenges, opportunities, technologies, and big questions shaping IT service and support.
Topics may include:
AI and automation in IT service and support
IT service management and ITIL
Service desk and support center operations
Leadership and team development
Customer and employee experience
Metrics, analytics, and demonstrating business value
Knowledge management
Process improvement and operational excellence
Workforce strategy and talent development
Change management and digital transformation
Career development
Emerging technologies and trends
Real-world case studies and lessons learned
Have something valuable that doesn't fit neatly into that list?
Good. Surprise us.
From Big Idea to HDI Speaker
Choose Your Event
Apply to speak at HDI Service & Support World: A Virtual Experience, HDI Service & Support World 2027 in Las Vegas, or both.
Submit Your Proposal by October 2
Tell us what you'd like to teach, why it matters, and what attendees will take away. Note that all speaker proposals must be submitted by October 2, 2026.
Our Program Team Reviews Your Idea
We carefully review submissions to build a diverse educational program packed with relevant, practical content for the IT service and support community.
Selected? Time to Get Ready.
We'll share next steps, deadlines, speaker resources, and everything you need to prepare. And if you're new to speaking? Remember: we've got your back.
You Know Something Worth Sharing.
Maybe it's a huge transformation.
Maybe it's one small change that made a huge difference.
Maybe it's something you learned by getting it spectacularly wrong the first time.
That's experience. And experience becomes more powerful when you share it.
Bring your successes. Bring your lessons. Bring the ideas your team is tired of hearing you talk about. Bring your voice.
Remember: Speaker proposals are due October 2, 2026.