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HDI Service & Support World
April 25-29, 2027
Caesars PalaceLas Vegas, NV
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HDI Service & Support World VIP Program

Be Part of Something Extraordinary

If you’re new to HDI events, this is your chance to connect with an exclusive group of senior IT leaders and decision-makers. Step into the spotlight and experience everything HDI has to offer as a VIP – a community where innovation, leadership, and opportunity come together.

This program provides a complimentary pass with access to curated content, personalized networking opportunities, and a premium event experience, making this an invaluable opportunity to connect with the brightest minds in IT Support & Service Management.

But remember, only select VIPs will be chosen for this prestigious program. Applications close on April 9, 2027, so don’t miss your chance to secure your spot!

Animated slideshow of HDI Service & Support World attendees learning in educational sessions, networking with peers, and engaging throughout the conference.
Start Your VIP Application

What You'll Receive

Great events are about more than what's on the agenda. As a VIP attendee, you'll enjoy exclusive perks, meaningful connections, and all the education and inspiration that make HDI Service & Support World the industry's must-attend event.

Blue conference badge icon representing complimentary admission to the HDI Service & Support World Core Conference.

Complimentary Core Conference Pass

Full access to all HDI Service & Support World programming and events.

Navy blue open book with a play button icon representing expert-led educational sessions and curated conference content.

Curated Content

Sessions designed to keep you ahead of the curve in IT Support & Service Management.

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Exclusive Access

A tailored networking itinerary, that may include one-on-one meetings with industry leaders.

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First-Class Experience

Invitation to the VIP reception and exclusive perks throughout the event.

SOUNDS GOOD! COUNT ME IN

Qualifications: Do You Meet the Criteria?

To qualify for the VIP program, you’ll need to meet the following requirements:

  • Professional Role / Influence

    • Must hold a senior-level IT position: Director or above.
    • Must play a key role in the decision-making process for IT products and services.

  • Company

    • Your company must have 1,000+ employees.
    • To ensure a diverse and complementary attendee base, your company must not directly align with the business focus of our technology exhibitors or sponsors.

  • LinkedIn Profile

    • Provide your LinkedIn URL as part of the application process to showcase your credentials.

  • New to HDI Events

    • Our VIP Program is crafted exclusively for first-time attendees, providing a special opportunity to explore the HDI experience. To qualify, applicants must be new to HDI events and must not have attended or paid for participation in any HDI event within the past two years.
That's Me! I want to apply

Three Simple Steps to Secure Your VIP Experience

Once you're accepted into the program, it's time to make it official. Complete these simple requirements to confirm your VIP status and get ready for an unforgettable week in Las Vegas.

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Confirm Your Stay

Once your VIP application is approved, submit proof of your hotel reservation to the VIP Concierge within 21 days to finalize your participation.

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Attend the Event

Be present throughout HDI Service & Support World to take full advantage of the education, networking, and VIP experiences included with your pass.

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Expand Your Network

Participate in your personalized networking itinerary, which may include one-on-one conversations with participating sponsors and industry leaders.

Ready to Join Your Fellow IT Leaders?

If you're leading change within your organization and want to learn from the brightest minds in IT service and support, we'd love to hear from you.

See if you qualify for complimentary conference access through the HDI Service & Support World VIP Program.

Apply for VIP Access

Important Notice: The Selection Process

Applying does not guarantee approval for a VIP Pass. Each application will be reviewed on a case-by-case basis to ensure you meet the qualifications and are ready to fully participate in the VIP programming. Spaces are limited, so apply early to secure your spot!

Don’t miss your chance to be part of the exclusive VIP program at HDI Service & Support World 2026. Apply now and experience the event like never before!

Your VIP Questions, Answered

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When will I find out if I've been accepted?

Applications are reviewed on a rolling basis. Once your application has been evaluated, the VIP team will contact you with your status and next steps.