Hotel & Travel
HDI Service & Support World is Taking Over Caesars Palace in Las Vegas, Nevada
Big ideas. Bigger conversations. One legendary venue.
Make the most of your HDI Service & Support World experience by staying right where the action happens! We've secured special hotel rates for attendees and exhibitors, so you can spend less time commuting and more time connecting, learning, and leveling up your service and support game.
Hotel Reservations: Book your stay directly with the hotel using our official booking link to access the special event rate.
Booking Link: Coming soon
Hotel Contact Information: Coming soon
⚠️ Beware of hotel booking scams. Hotel reservations for HDI Service & Support World are handled directly through the hotel. If another company contacts you claiming to represent HDI Service & Support World or Informa and offers to book your accommodations, please notify us.
Your Trip Starts Here
You’re coming for the insights, networking, and career-changing ideas. Let’s make sure the logistics are just as smooth.
| Topic | Details |
| Event | HDI Service & Support World 2027 |
| Dates | April 25–29, 2027 Know when to arrive. |
| Venue | Caesars Palace |
| City | Las Vegas, Nevada |
| Airport | Harry Reid International Airport (LAS) |
| Hotel Block | Available for registered attendees |
| Conference Hotel | Caesars Palace |
Why Las Vegas?
Learning by Day. Legendary by Night.
Sure, you’re coming for the IT leadership insights, practical strategies, and game-changing conversations.
But let’s be honest. It doesn’t hurt that those conversations happen in Las Vegas.
After the sessions wrap up, you’ll find:
- World-class restaurants
- Live entertainment
- Iconic attractions
- Incredible networking opportunities
- More places to celebrate your latest IT victory than we can reasonably list on one webpage
Vegas isn’t just a backdrop. It’s part of the experience.
Parking Information
24/7 Self Parking:
- Daily Hotel Lodger: $20
- Caesars Rewards Platinum-Diamond-Seven Stars: Free
- Locals: First 3 hours are Free with valid NV D.L. | Not valid for event/holiday parking.
Valet Parking: $50/day
Drive In (Guests Not Staying at the Hotel):
Rates:
- Monday - Wednesday
- 0-24 Hours: $20
- Over 24 hrs: $20/each additional day or pro-rated
- Thursday - Sunday
- 0-24 Hours: $25
- Over 24 hrs: $25/each additional day or pro-rated
Getting Here
This conference is all about solving complex problems. Fortunately, getting here isn’t one of them.
Flying to HDI Service & Support World
The closest airport is: Harry Reid International Airport (LAS)
The airport is located approximately 15 minutes from Caesars Palace.
Popular transportation options include:
- Taxi
- Uber and Lyft
- Airport shuttle services
- Rental cars
Frequently Asked Questions
When should I book my hotel room?
We recommend booking as early as possible. Hotel rooms in the HDI Service & Support World block are available on a first-come, first-served basis and are likely to sell out before the conference.
What happens if the hotel block sells out?
If rooms in the HDI hotel block are no longer available, contact Caesars Palace directly to check availability outside the block. If the hotel is fully booked, there are numerous nearby accommodations on and around the Las Vegas Strip that provide convenient access to the conference.
Is staying at the conference hotel worth it?
Many attendees choose the conference hotel because it provides the easiest access to sessions, networking events, and conference activities throughout the week.
Can I stay somewhere other than Caesars Palace?
Yes. However, attendees often choose Caesars Palace for convenience and easy access to conference activities.
Can I extend my stay before or after the conference?
Yes. Many attendees choose to arrive early or stay a few extra days to explore Las Vegas, attend pre-conference training, or enjoy local attractions.
Is Caesars Palace within walking distance of restaurants and entertainment?
Yes. Caesars Palace is located in the heart of the Las Vegas Strip and offers convenient access to dining, shopping, entertainment, and nightlife.
What days should I plan to be in Las Vegas?
It depends on what you plan to attend! HDI Service & Support World 2027 runs April 25–29, with pre-conference training, workshops, and conference sessions scheduled throughout the week. Check out our event schedule to see what's happening each day and plan your travel accordingly.