The Industry’s Leading Technical Service and Management Conference | May 9-12, 2017|Washington, D.C. | Register Today

HDI 2017: The Conference for IT Support Professionals

Are you tired of being called the helpless desk? Do you want to be seen as a department that adds value to your business? Do you feel like it's impossible for technical support professionals to earn respect?

The HDI 2017 Conference & Expo can help you:

  • develop people skills
  • motivate staff to deliver extraordinary customer service and support
  • create a culture that transforms the reputation of your support center
  • and so much more!

Don't stay stuck.

Join us in Washington, D.C. May 9-12, 2017, and learn how to make your support organization great.

Register today

8

Targeted 

Learning Tracks


Key subject areas like desktop support, metrics and measurement, service management, executive view, and more, lay your foundation of learning for the event. 

100

Topical

Sessions


Gain access to topic-specific expertise, tools, techniques, and strategies through eighty immersive sessions facilitated by industry experts and practitioners. 

4

Inspiring

Keynotes


HDI 2017 boasts four outstanding keynote speakers! They open and close each day with unique messages that are educational, fun, and inspiring. 

50+

Solution

Providers 


The popular Expo Hall features top vendors showcasing the best and newest technologies, ideas, systems, and methodologies.

NEW AND VASTLY IMPROVED

Eight Redesigned Learning Tracks

New, fresh, and right to the heart of what every professional needs to know about today's evolving world of technical support, HDI 2017's eight core subject areas are your springboard to support center superiority.


  • + Evolving Desktop Support
  • + The Executive Stakeholder Perspective
  • + Putting Metrics to Work
  • + Reinventing the Customer Experience
  • + Service Desk Foundations
  • + Service Desk Masters
  • + Support Center Optimization
  • + Team Performance and Transformation

Days until #HDIConf

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