Join the Tech Support Industry in DC | May 9 - 12 | Register Today

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Are you ready to be the NEW face of IT?

Are you ready to be the NEW face of IT? 2017 is the year to make a difference. 2017 is the year for your technical support team to be recognized as a mission-critical component of your organization. You can make it happen at the HDI 2017 Conference & Expo.

The industry’s most comprehensive event unites experts and practitioners from around the world. Attendees will return to their team energized and ready to implement new strategies and tactics to improve customer service, resource allocation, and business productivity.

At HDI, we know you, we know your challenges—and we’re ready to connect you with solutions. Register for the HDI 2017 Conference & Expo and become the NEW face of IT.

Register today

Get to know our Sponsors!

Who should attend?

  • + Executives who need to improve company productivity and bottom-line performance.
  • + Managers and directors who want to take their team, service, and career to the next level.
  • + Analysts and technicians who seek to expand their understanding of industry principles and practices.
  • + Any leaders who are new to the world of technical support management.
  • + Any tech support professionals who want to be the NEW face of IT!
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Learning Tracks

Key subject areas like desktop support, metrics and measurement, service management, executive view, and more, lay your foundation of learning for the event. 




Gain access to topic-specific expertise, tools, techniques, and strategies through eighty immersive sessions facilitated by industry experts and practitioners. 




HDI 2017 boasts four outstanding keynote speakers! They open and close each day with unique messages that are educational, fun, and inspiring. 




The popular Expo Hall features top vendors showcasing the best and newest technologies, ideas, systems, and methodologies.