Convince Your Manager
You already understand how important it is to attend SupportWorld Live. No other support and service management conference provides you with the same quality of sessions, keynotes, and networking opportunities. Let us help you show your manager and company the tangible benefits of attending.
We have a business proposal template that you can update and share with your manager that explains the value of SupportWorld Live. It demonstrates how you, your team, and even your boss will benefit from attending the conference.
For Your Proposal – Top 5 Benefits of Attending
While you consider the benefits of attending SupportWorld Live for your organization and your team, below are the top reasons attendees tell us they choose to attend each year.

Stay on the Cutting Edge of Industry Trends
Service and support industry experts from a variety of backgrounds attend and present at SupportWorld Live. More than 30 solution providers will be demonstrating their tools and services that can transform your organization. You will absorb a wealth of industry knowledge to share with your coworkers and supervisors. Attending will help your team stay on top of the game.

Gain Topic-Specific Expertise
The tools, techniques, and strategies you learn will benefit your company's operations. Attending SupportWorld Live gives you access to a program developed by practitioners who understand the current needs of the industry. You'll be able to customize your experience with topics such as revolutionizing the customer experience, metrics reporting, knowledge management, and creating a top-notch support staff.

Make the Most of Your Training Budget
There's an unbelievable amount of information and inspiration to acquire in this intensive week spent at conference. Come prepared to have your questions answered and learn tricks and techniques that can be applied to any organization at any maturity level. Getting access to all this information in any other way would take far more time and money. Learn more about our pre-event training options.

Be Inspired by Inspiring People
Three keynote presentations will inspire you to think about your service and support operations, career, and life in a new way. In fact, anyone you meet can offer value to you whether they are in your vertical industry, similar size organization, or have already mastered your current challenges. You will be surprised by the doors this conference will open.

Develop Your Professional Network
HDI community members, conference alumni, and industry leaders who attend this conference don't stop networking when the conference is over. We'll make it easy and fun for you to make connections through HDI Connect, LinkedIn discussion boards, and other social media tools, that will continue long after you leave.