HDI Awards
HDI Awards Ceremony
Wednesday, May 6, 8:30am to 10am
Each year, HDI's awards are given to the individuals, teams, and organizations that have enhanced their support and service management organizations through exceptional leadership and vision, the integration of best practices, stakeholder involvement, business alignment, and achievement of the highest standards of quality and customer satisfaction.
Winners will be honored at SupportWorld Live. Come celebrate excellence and witness the stories behind the absolute best individuals, teams, and organizations in technical support and service management.

This year, we're pleased to give the following awards:
- Best Service and Support Organization
- Best Service and Support Manager
- Best Service and Support Analyst
- Best Service and Support Technician
- Local Chapter Officer of the Year
- Best Service and Support Culture
- Best Service Improvement Initiative
- Best Customer Experience
- Best Use of Technology
- Lifetime Achievement Award