Interact with more than 2,400 IT service and technical support professionals as they address today's most pressing service and support challenges. Only HDI's IT service and technical support conference, with its expansive resources, can bring you strategies for achieving service management excellence. Facilitated by industry thought-leaders, practitioners and process experts from around the world, the HDI Annual Conference is the largest, most-respected technical support educational event.

Stretch your mind, your imagination, your budget, and your boundaries with the spectacular lineup at the HDI 2016 Conference & Expo.

  • Eighty content-rich breakout sessions
  • Five thought-provoking keynote speakers
  • Breakfast Briefings – Grab a bowl of Wheaties, choose your topic, and listen to industry experts.