Exhibitor Listing

Diamond Sponsors


ManageEngine
Booth # 202

www.manageengine.com
4900 Hopyard Road
Pleasanton, CA 94588
Phone: 925.924.9500
Fax: 925.369.0436

ManageEngine is the leading provider of cost-effective enterprise IT management trusted by more than 75,000 organizations in 200 countries, from different verticals, industries and sizes. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform.

Platinum Sponsors


Atlassian
Booth # 326

www.atlassian.com
1098 Harrison St.
San Francisco, CA 94103
Phone: 415.701.1110
Fax: 415.449.6222

Atlassian products help innovators everywhere plan, build and launch great software. More than 25,000 large and small organizations – including Citigroup, eBay, Coca-Cola, Netflix and United Airlines – use Atlassian’s issue tracking, collaboration and software-development products to work smarter and deliver quality results on time. Learn more at http://atlassian.com.

Avatier Corporation
Booth # 232

www.avatier.com
PO Box 719
San Ramon, CA 94583
Phone: 925.217.5170
Fax: 925.275.0853

Avatier software and services automate IT operations. Our identity management and access governance solutions make organizations more secure and productive in the shortest time at the lowest costs. Avatier is the only company providing solutions that adapt to the needs of the business user delivering a unified framework for business processes across operations.

Bomgar
Booth # 210

www.bomgar.com
11695 Johns Creek Parkway, Suite 200
Johns Creek, GA 30097
Phone: 877.826.6427
Fax: 601.510.9080

Bomgar provides remote support solutions for easily and securely supporting computing systems and mobile devices. The company’s appliance-based products help organizations improve tech support efficiency and performance by enabling them to securely support nearly any device or system, anywhere in the world — including Windows, Mac, Linux, iOS, Android, BlackBerry and more. More than 8,000 organizations across 65 countries have deployed Bomgar to rapidly improve customer satisfaction while dramatically reducing costs.

Cherwell Software
Booth # 304

www.cherwell.com
12295 Oracle Boulevard, Suite 200
Colorado Springs, CO 80921
Phone: 719.386.7000
Fax: 719.386.7001

Cherwell Software builds Cherwell Service Management® (CSM)—the award-winning IT Service Management software—as well as extraordinary customer relationships. Recognized by both Gartner® and Forrester®, CSM is an affordable, easy-to-use, and flexible ITSM platform you'll never outgrow. Founded by notable ITSM industry leaders, Cherwell Software is one of the fastest growing ITSM software providers, with corporate headquarters in Colorado Springs, CO, U.S.A; EMEA headquarters in Swindon, Wiltshire, U.K.; and a global partner network.

EasyVista
Booth # 520

www.easyvista.com
3 Columbus Circle, 15th Floor
New York, NY 10019
Phone: 888.398.4876
Fax: 617.576.2001

EasyVista Inc., a leading provider of IT Operations Management software, has more than 20 years of experience as a pure player in the IT Management space. EasyVista delivers a fully integrated Enterprise solution that covers the entire IT Service Delivery lifecycle, including IT Service and Asset Management. The company has a direct presence around the world with offices in the US, Canada, France, UK, Italy, Spain and Portugal. EasyVista is quoted on NYSE Alternext exchange.

FrontRange Solutions
Booth # 104

www.frontrange.com
490 N. McCarthy Blvd., Suite 100
Milpitas, CA 95035
Phone: 800.776.7889
Fax: 408.601.2777

FrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With our suite of HEAT applications, FrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. FrontRange is headquartered in Milpitas, California and can be found at www.FrontRange.com.

HP
Booth # 410

www.hp.com
3000 Hanover St.
Palo Alto, California 94304
Phone: 877.837.8457
Fax:

Every day, HP software helps IT organizations perform better. In today’s complex technology landscape, we help IT leaders in more than 170 businesses worldwide measure, improve, and communicate IT’s contribution—to align with business goals, manage hybrid IT environments, guard against security threats, mitigate risks, and comply with regulations.

Gold Sponsors


CA Technologies
Booth # 315

www.ca.com
One CA Plaza
Islandia, NY 11749
Phone: 800.225.5224
Fax: 631.342.6851

CA Technologies (NASDAQ:CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. Learn more about CA Technologies at www.ca.com.

Code42
Booth # 103

www.code42.com
1 Main Street SE #400
Minneapolis, MN 55414
Phone: 612.333.4242
Fax:

Code42 develops intuitive, optimized technology to securely manage and protect the world’s data. Its award-winning CrashPlan backup solutions manage exabytes of data across millions of devices and for some of the largest organizations in the world. And its SharePlan enterprise-grade file sync/share enables real-time collaboration while enforcing corporate security requirements.

Freshdesk, Inc.
Booth # 332

www.freshservice.com
311 California Street
San Francisco, CA 94101
Phone: 866.832.3090
Fax:

Freshservice is a plug and play ITIL service desk on the cloud. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and has been built to be extremely user friendly. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud.

Vitalyst
Booth # 416

www.vitalyst.com
One Bala Plaza, Suite 434
Bala Cynwyd, PA 19004
Phone: 610.668.3516
Fax: 610.538.8761

Vitalyst provides expert application and device support for business users, and helps companies and government organizations to get more from their investments in technology by ensuring that their employees operate at peak performance with the productivity tools and applications they use daily. Technology innovation cycles such as software migrations, new device deployments, mobility initiatives and BYOD programs create challenges for business users and support organizations. To address these challenges, Vitalyst brings expert ready resources to expand client support capacity and depth. In partnership with the internal support organization, Vitalyst helps clients to deliver an exceptional business user experience through high-caliber, individualized support. Vitalyst is a Microsoft Gold Devices and Deployment partner. For more information, follow updates on Twitter (@Vitalyst) and visit www.vitalyst.com.

Silver Sponsors


Big Bang LLC
Booth # 512

www.bigbangllc.com
9851 S. 27th Street
Franklin, WI 53132
Phone: 414.225.9075
Fax: 414.225.9603

Big Bang LLC is the developer of the Universal Imaging Utility (UIU). The UIU works in conjunction with any Windows OS deployment solution such as SCCM, MDT, Ghost, ImageX, Altiris, Acronis, etc., to deliver a hardware independent image to any PC regardless of manufacturer or model.

Hornbill
Booth # 318

www.hornbill.com
307 West 200 South, Ste. 5004
Salt Lake City, UT 84101
Phone: 801.363.3009
Fax: 801.708.0801

Hornbill offers solutions for IT and business service desks designed to match different levels of Service Management maturity. Supportworks applications can be deployed on-premise, hosted or as a cloud-based solution using myservicedesk.com. Service Management software from Hornbill enables organizations to work more efficiently, improve service quality and increase customer satisfaction. Unique Human Touch features improve the service experience, whilst powerful workflow automates Service Management processes.

Interactive Intelligence
Booth # 209

www.inin.com
7601 Interactive Way
Indianapolis, IN 46278
Phone: 317.872.3000
Fax:

Interactive Intelligence is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company’s standards-based, all-in-one IP communications software suite, which can be deployed via the cloud or on-premises, is backed by more than 6,000 organizations worldwide. Intelligence was founded in 1994 and is headquartered in Indianapolis, Indiana, U.S.A. with offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific.

Jabra
Booth # 224

www.jabra.com
77 Northeastern Blvd.
Nashua, NH 03062
Phone: 800.826.4656
Fax:

Jabra is one of the world’s leading manufacturers of hands-free Unified Communications solutions. Building on its 141 year history of innovation, Jabra creates a broad range of award-winning headsets that increase productivity, reduce costs, and promote collaboration for contact centers, office and mobile users around the world.

LogMeIn
Booth # 217

www.LogMeIn.com
320 Summer Street
Boston, MA 02210
Phone: 866.478.1805
Fax:
LogMeIn (NASDAQ:LOGM) transforms the way people work and live through secure connections to the computers, devices, data, and people that make up their digital world. The company’s cloud services free millions of people to work from anywhere, empower IT professionals to securely embrace the modern cloud-centric workplace, give companies new ways to reach and support today’s connected customer, and help businesses bring the next generation of connected products to market.

LogMeIn is headquartered in Boston’s Innovation District with offices in Australia, Hungary, India, Ireland, the Netherlands, and the UK.

Plantronics
Booth # 310

www.plantronics.com
345 Encinal Street
Santa Cruz, CA 95060
Phone: 800.544.4660
Fax: 831.425.8053

Plantronics offers the industry’s most comprehensive and widely adopted families of corded and wireless headset solutions for business. At HDI we will be featuring the latest systems designed for connection to multiple end points such as PCs, deskphones and cellphones. Recognized for their sound quality, reliability and comfort, Plantronics solutions improve the effectiveness of internal and external communications regardless of where professionals are working.

ServiceNow
Booth # 216

www.servicenow.com
3260 Jay Street
Santa Clara, CA 95054
Phone: 858.720.0477
Fax: 858.720.0479

ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT service relationships across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes, and consolidate legacy systems. Using our extensible platform, our customers create custom applications and evolve the IT service model to service domains inside and outside the enterprise. ServiceNow transforms IT from the department of no to the department of now. For more information, visit www.servicenow.com.

SOTI, Inc.
Booth # 409

www.soti.net
5770 Hurontario Street, Suite 1100
Mississauga, Ontario, Canada L5R 3G5
Phone: 905.624.9828
Fax: 905.624.3242

SOTI is the world's most trusted provider of enterprise mobility management (EMM) solutions, with over 10,000 customers and millions of devices managed worldwide. SOTI develops industry-leading solutions for enterprise mobility management, allowing organizations to support corporate-liable and Bring Your Own Device (BYOD) policies. SOTI MobiControl solves the unique challenges involved in managing, securing, supporting, and tracking mobile and desktop computing devices across all platforms.

Stefanini
Booth # 417

www.stefanini.com
27335 West 11 Mile Road
Southfield, MI 48034
Phone: 800.522.4451
Fax:

Stefanini, Inc.—Powering Your Business. Stefanini is an industry-recognized leader in IT outsourcing services, offering onshore, offshore, and nearshore support to mid-size and large corporations around the globe. Our mature service offerings include: IT help desk outsourcing; desktop managed services; SAP advisory; analytics and business intelligence consulting; mainframe modernization; mobility services; and strategic staffing solutions. At a glance, Stefanini is 76 cities – 84 offices – 33 countries – 35 languages – 20,000+ resources globally. www.stefanini.com

SysAid
Booth # 323

www.sysaid.com
1 HaYarden St.
Airport City, Israel 70100
Phone: +972 (3) 533-3675
Fax: +972 (3) 761-7205

SysAid Technologies Ltd. is a leading IT service management (ITSM) solution provider that integrates all of the essential IT tools into one service desk. Offered in both cloud and on-premise versions, SysAid's ITIL-certified software allows administrators to monitor and manage their tasks effectively from a single view. 100% driven by its customers and available in 42 languages, SysAid is used by over 100,000 IT admins, spanning all industries and sizes.

Xtraction Solutions
Booth # 515

www.xtractionsolutions.com
6320 Brookside Plaza, Suite 503
Kansas City, MO 64113
Phone: 855.4.XTRACTION
Fax: 855.498.7228

Xtraction Solutions is a product development company that provides dashboard and reporting solutions to hundreds of customers worldwide. Our focus is to provide customers with an easy to use, easy to deploy service management reporting solution that provides visibility into company data to support decisions at all levels in the business and IT without technical or advanced analytical knowledge. Within hours of installation, our customers have a robust and powerful solution that anyone can use to improve processes, services, technology, projects, service levels, and to support decisions across the service lifecycle and the business. Its access to your data simplified.

Bronze


8x8, Inc.
Booth # 221

www.8x8.com
2125 O'Nel Dr.
San Jose, CA 95131
Phone: 866.879.8647
Fax: 408.980.0432

8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure and reliable cloud-based contact center and unified communications solutions to more than 38,000 small, midsize and distributed enterprise organizations operating in over 40 countries across six continents. The 8x8 Virtual Contact Center solution allows companies to quickly deploy and operate multi-channel contact centers without the time and expense of purchasing, installing and maintaining costly equipment. Virtual Contact Center requires no specialized hardware or software and no up-front capital expenditures and offers features such as skills-based routing, multi-media management, real time monitoring and reporting, voice recording and logging, historical reporting, Interactive Voice Response, integration with third party CRM and ERP solutions, and contact and case management tools.

Advanced Software Products Group, Inc. (ASPG)
Booth # 432

www.aspg.com
3185 Horseshoe Drive South
Naples, FL 34104
Phone: 800.662.6090
Fax: 239.649.6391

ReACT is a web-based password reset and synchronization tool that supports your enterprise operating systems and applications including AD, z/OS [RACF, ACF2 &Top Secret], Novell/eDirectory, UNIX/Linux [AIX, HP-UX, Datatel], iSeries/AS400, JD-Edwards, Oracle/SQL, LDAP, Lawson, SAP, CAMS, WFM, Gmail, PeopleSoft, AdvantX, Office365 and more! ActiveX scripting allows ReACT to tie into custom applications. Users can reset their passwords in four easy steps - onsite, remotely and even via smartphone using ReACT. ReACT also includes a dashboard to monitor live user activity, multi-factor authentication, account unlock and audit/management tools.

AirWatch by VMware
Booth # 519

www.air-watch.com
1155 Perimeter Center West, Suite 100
Atlanta, GA 30338
Phone: 866.501.7705
Fax: 404.478.7530

AirWatch by VMware is the leader in enterprise mobility management, with more than 12,000 global customers. The AirWatch platform includes industry-leading mobile device, email, application, content, and browser management solutions. Organizations can implement these solutions across device types and use cases, including complete EMM for corporate and line of business deployments, and containerized solutions for Bring Your Own Device (BYOD) programs. Acquired by VMware in February 2014, AirWatch is based in Atlanta and can be found online at www.air-watch.com. VMware is headquartered in Silicon Valley and can be found online at www.vmware.com.

DriveSavers Data Recovery, Inc.
Booth # 213

www.DriveSaversDataRecovery.com
400 Bel Marin Keys Blvd.
Novato, CA 94949
Phone: 415.382.8000
Fax: 415.382.9030

DriveSavers Data Recovery provides the fastest, most reliable and only certified secure data recovery, forensics and eDiscovery services in the industry. DriveSavers meets the security protocols for financial, corporate, government, healthcare and education industries and posts proof of its SOC 2 audit report and HIPAA privacy compliance. DriveSavers engineers are trained and certified in all leading encryption, digital forensics and eDiscovery technologies and operate a Certified ISO Class 5 cleanroom. Satisfied customers include: Bank of America, Google, Harvard, Lucasfilm, NASA, and the U.S. Army.

Global Knowledge
Booth # 420

www.globalknowledge.com
9000 Regency Parkway, Suite 400
Cary, NC 27518
Phone: 1.800.courses
Fax: 919.461.8646

Global Knowledge is the world’s leading IT and business skills training provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers with their choice of convenient class times, delivery methods and formats to accelerate their success. With thousands of courses spanning foundational training to specialized certifications, our core training is focused on technologies such as big data, cloud, cybersecurity and networking and on business process improvement and leadership development.

Goverlan
Booth # 225

www.goverlan.com
Gables International Plaza
2655 South Le Jeune Road, Suite 1001
Miami, FL 33134
Phone: 888.330.4188
Fax: 800.570.8594

With the Goverlan Remote Administration Suite: Seamlessly shadow any desktop session such as Citrix® Xen products & Microsoft RDS®. Find logged-in workstations by username, including VDI/RDP/Citrix sessions, and instantly access extended troubleshooting & management tools. Globally deploy custom installer packages & hot fixes within minutes. Instant access to detailed hardware and software data for inventory reporting. Remote monitor multiple machines in one dashboard view. Secure & centralized management of global audit, authorization & agent settings.

Hitachi ID
Booth # 510

www.hitachi-id.com
1401 1st Street SE, Suite 500
Calgary, Alberta, Canada T2G 2J3
Phone: 403.233.0740
Fax: 403.233.0725

Hitachi ID Systems delivers password management, access governance and identity administration solutions to organizations globally. Hitachi ID solutions are used by Fortune 5000 companies to secure access to systems in the enterprise and in the cloud. To learn more about Hitachi ID Systems, visit www.hitachi-id.com, e-mail info@Hitachi-ID.com, call 1.403.233.0740 or follow @Hitachi_ID on Twitter.

LANDESK
Booth # 516

www.landesk.com
698 W 10,000 S., Suite 500
South Jordan, UT 84095
Phone: 801.208.1500
Fax: 801.208.1702

IT departments juggle too many tools from too many vendors while facing pressure to cut costs, reduce risk and boost productivity. The explosion of smart phones and tablets increases the number of endpoints and operating systems that must be managed. LANDESK® client management, endpoint security and IT service management solutions enable IT staff to manage mobility “mayhem;” track and safeguard assets and endpoints; and improve service levels—all while reducing costs and requiring less infrastructure.

NCR
Booth # 228

www.ncr.com/
400 Technology Parkway
College Station, TX 77845
Phone: 979.693.9378
Fax: 979.764.8650

The NCR Quickcom Communications Solution provides contact centers, help desks and command centers with vital intelligence they need to boost performance. This enterprise-wide visual intelligence and communications solution collects, manages and distributes up-to-the-second data on large screen displays and desktop dashboards, enabling users to make decisions that strengthen service and enhance enterprise effectiveness.

Northcraft Analytics
Booth # 327

www.northcraftanalytics.com
2885 Sanford Ave SW #22340
Grandville, MI 49418
Phone: 678.664.ITSM
Fax:

Northcraft Analytics is the premier provider of Business Intelligence applications for enterprise IT departments. No matter which methodology you have adopted to improve IT and business processes, you will need to measure and improve performance. Our 2,000+ pre-calculated measurements, executive dashboards, reporting and ad-hoc analytics environment will help you improve communication to the business and simplify management of your IT processes!

PathSolutions
Booth # 314

www.pathsolutions.com
1030 E El Camino Real #173
Sunnyvale, CA 94087
Phone: 877.748.1777
Fax:

PathSolutions TotalView software identifies the root-causes of network faults in plain-English so helpdesk teams can identify and diagnose network and VoIP problems that previously would require costly escalation. This allows first-tier teams to diagnose and remediate problems significantly faster and at a far lower cost than ever before.

PMG
Booth # 413

www.pmg.net
211 Perimeter Center Parkway, Suite 450
Atlanta, GA 30346
Phone: 770.457.8787
Fax: 770.234.4007

Many of the Global 2000 rely on PMG for their enterprise service catalog and business process automation needs. The PMG Enterprise Service Catalog transcends traditional IT service management, giving businesses a smarter way to automate any process. Examples include identity management, employee onboarding or automated server cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention.

PrinterLogic
Booth # 428

www.printerlogic.com
912 W. 1600 S. C-201
St. George, UT 84770
Phone: 435.652.1288
Fax: 435.652.1821

PrinterLogic makes printer installation so easy that even your end-users can do it! Our web-based self-service printer installation portal automatically displays end-users the printers nearest them in a list, or on an optional floor plan map. This empowers them to quickly find and install printers with a single click, without calling the helpdesk.

Additional Benefits:
  • Push printers without scripting or GPOs
  • Centrally managing end-user printers, drivers, device settings, and preferences
  • Optionally eliminate print servers

PureShare
Booth # 319

www.pureshare.com
80 Aberdeen Street, Suite 400
Ottawa, Ontario, Canada K1S 5R5
Phone: 613.236.1644
Fax: 866.332.5811

PureShare is an end-to-end metrics management solution that delivers consolidated views of IT performance from data anywhere. PureShare delivers top-to-bottom organizational transparency and satisfies unique metrics needs of operations, customer and executive stakeholders. With a comprehensive Metrics Catalog, PureShare transforms operations-level performance metrics into business-value metrics in real-time. PureShare = Business Value Delivered!

TOPdesk
Booth # 527

www.topdesk.com
Headquarters
Martinus Nijhofflaan 2
Delft, The Netherlands 2624 ES
Phone: +31 15 270 0900
Fax: +31 15 257 5256

TOPdesk is the leading ITIL-based service management software for IT, Facilities Management, and eHRM helpdesks. Named “Best in Class (All Tools)” by The ITSM Review, TOPdesk helped over 5,000 organizations improve their service management processes. With over 20 years of service management experience, we have assisted businesses in optimizing their services with a user-friendly application, ITIL verified consultants and excellent customer support. Raising your service levels and reducing workload and costs has never been easier.

Westbury
Booth # 322

www.westbury-it.com
15 New England Executive Park
Burlington, MA 01803
Phone: 617.252.0900
Fax:

Founded in 1998, Westbury is a leading provider of operational reporting solutions for IT Organizations and represents enterprise customers around the globe.
The company pioneered the principle of Service Management Intelligence, which puts the power of self-service reporting in the hands of process owners, IT managers, decision-makers, and those that need it most.
Its SMI Suite is an integrated ITSM reporting platform that transforms data into meaningful information and improves processes and performance.
Westbury is privately held with offices in Boston, MA and Amsterdam, Netherlands.
For more information visit our website at www.westbury-it.com.