Exhibitor Listing

Platinum Sponsors

Avatier Corporation
Booth # 304

PO Box 719
San Ramon, CA 94583
Phone: 925.217.5170
Fax: 925.275.0853

Avatier software and services automate IT operations. Our identity management and access governance solutions make organizations more secure and productive in the shortest time at the lowest costs. Avatier is the only company providing solutions that adapt to the needs of the business user delivering a unified framework for business processes across operations.

Axios Systems
Booth # 610

2214 Rock Hill Road, Suite 501
Herndon, VA 20170
Phone: 703.326.1357
Fax: 703.326.0429

Axios Systems is committed to innovation by providing rapid deployment of SaaS and on-premise IT Service Management (ITSM) software. With a global client base in mind, Axios’s ITSM software, assyst, is an out-of-the-box solution, designed to transform IT departments from technology-focused cost centers into profitable business-focused customer service teams.

Booth # 510

11695 Johns Creek Parkway, Suite 200
Johns Creek, GA 30097
Phone: 877.596.3065
Fax: 601.510.9080

Bomgar connects people and technology securely, providing leading remote support and privileged access management solutions that strengthen security while increasing productivity. Bomgar solutions help support and security organizations improve business performance by enabling secure, controlled access to nearly any device or system, anywhere in the world. More than 9,000 organizations across 65 countries use Bomgar to deliver superior support services and manage access to valuable data and systems.

Cherwell Software
Booth # 604

12295 Oracle Boulevard, Suite 200
Colorado Springs, CO 80921
Phone: 719.386.7000
Fax: 719.386.7001

Cherwell Software is the developer of Cherwell Service Management®, a leading business technology and IT service management (ITSM) platform recognized by industry analysts worldwide, and Express Software Manager, an award-winning IT asset management software. Cherwell Software customers are part of a fast-growing, caring community using Cherwell products to implement both ITSM solutions and business technology that goes beyond ITSM. Cherwell Software has the deepest expertise in the service management industry, including a global network of expert partners currently serving customers in more than 40 countries. Corporate headquarters are in Colorado, U.S.A., with EMEA headquarters in the U.K.

Booth # 204

7414 Hollister Avenue
Goleta, CA 93117
Phone: 805.690.6400
Fax: 805.879.3732

Citrix GoToAssist provides simple but powerful tools so your team can deliver fantastic support to customers and staff ‒ anywhere, on any platform. Use Remote Support to support PC, Mac and mobile devices; Service Desk to log and track incidents, provide end-user self-service and manage configurations; and Monitoring to manage and inventory IT networks, servers and services. Enhance your team’s productivity while satisfying customers to out-support the competition.

Booth # 310

3 Columbus Circle, 15th Floor
New York, NY 10019
Phone: 888.398.4876
Fax: 617.576.2001

EasyVista Inc., a leading provider of IT Service and Asset Management software, and has more than 25 years of experience as a pure player in the IT Management space. The company has a direct presence around the world with offices in the US, Canada, France, Germany, UK, Italy, Spain and Portugal. EasyVista is quoted on NYSE Alternext exchange (ALEZV). www.easyvista.com

HEAT Software
Booth # 410

490 N. McCarthy Boulevard, Suite 100
Milpitas, CA 95035
Phone: 800.776.7889
Fax: 408.601.2777

HEAT Software is a leading provider of Hybrid Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. HEAT Software is headquartered in Milpitas, Calif. For more information, visit www.HEATSoftware.com.

Booth # 416

4141 Hacienda Drive
Pleasanton, CA 94588
Phone: 925.924.9500
Fax: 925.369.0436

ManageEngine is the leading provider of cost-effective enterprise IT management trusted by more than 75,000 organizations in 200 countries, from different verticals, industries and sizes. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform.

Gold Sponsors

Booth # 704

1 Main Street SE #400
Minneapolis, MN 55414
Phone: 612.333.4242

Code42 develops intuitive, optimized technology to securely manage and protect the world’s data. Its award-winning CrashPlan backup solutions manage exabytes of data across millions of devices and for some of the largest organizations in the world. And its SharePlan enterprise-grade file sync/share enables real-time collaboration while enforcing corporate security requirements.

Booth # 321

3000 Hanover Street
Palo Alto, California 94304
Phone: 877.837.8457

Every day, HP software helps IT organizations perform better. In today’s complex technology landscape, we help IT leaders in more than 170 businesses worldwide measure, improve, and communicate IT’s contribution—to align with business goals, manage hybrid IT environments, guard against security threats, mitigate risks, and comply with regulations.

Booth # 222

117 Edinburgh South, Suite 100
Cary, NC 27511
Phone: 888.250.8971

Samanage is enterprise service desk software that helps get work done by managing all service relationships in the company. Samanage delivers an exceptional user experience with beautiful software that people love to use. Instantly deployed and continuously updated in the cloud, Samanage service and asset management software quickly drives value by connecting people with the key business services they use every day. Samanage provides customers with a modern alternative for all their service management needs.

Silver Sponsors

Big Bang LLC
Booth # 422

9851 S. 27th Street
Franklin, WI 53132
Phone: 414.225.9075
Fax: 414.225.9603

Developed by Big Bang LLC, the Universal Imaging Utility (UIU) remains the only software application that works with any Windows OS deployment solution, including Ghost, SCCM, MDT, WDS, Altiris, etc., to automatically deliver every applicable driver to any PC, regardless of manufacturer or model, for true hardware independent imaging.

Booth # 309

77 Northeastern Boulevard
Nashua, NH 03062
Phone: 800.826.4656

Jabra is one of the world’s leading manufacturers of hands-free Unified Communications solutions. Building on its 141 year history of innovation, Jabra creates a broad range of award-winning headsets that increase productivity, reduce costs, and promote collaboration for contact centers, office and mobile users around the world.

Booth # 616

698 W 10,000 S., Suite 500
South Jordan, UT 84095
Phone: 801.208.1500
Fax: 801.208.1702

The heart of IT is about empowering people—and being able to serve and secure all types of users, on all the devices they use, wherever they are. With an end-to-end Service Management solution, only LANDESK unifies and automates the delivery of all the assets and services users need across mobile, cloud, and personal computing environments. By making users happy, we make IT more strategic and business more productive.

Booth # 421

345 Encinal Street
Santa Cruz, CA 95060
Phone: 800.544.4660
Fax: 831.425.8053

Plantronics offers the industry’s most comprehensive and widely adopted range of corded and wireless headset solutions for business, including the only wireless systems conforming to the latest DECT security standards. At HDI we will be featuring the all-new EncorePro 500 series and showcasing unique software capabilities which provide operational insights designed to streamline the representative and customer experience, improve quality and compliance, and help with headset inventory management.

Booth # 521

3260 Jay Street
Santa Clara, CA 95054
Phone: 858.720.0477
Fax: 858.720.0479

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights-out, light-speed’ experience through our enterprise cloud – built to manage everything as a service. To find out how, visit www.servicenow.com.

Booth # 216

27335 West 11 Mile Road
Southfield, MI 48034
Phone: 800.522.4451

Stefanini, Inc.—Powering Your Business. Stefanini is an industry-recognized leader in IT outsourcing services, offering onshore, offshore, and nearshore support to mid-size and large corporations around the globe. Our mature service offerings include: IT help desk outsourcing; desktop managed services; SAP advisory; analytics and business intelligence consulting; mainframe modernization; mobility services; and strategic staffing solutions. At a glance, Stefanini is 77 cities – 85 offices – 34 countries – 35 languages – 20,000+ resources globally. www.stefanini.com

Booth # 322

1 HaYarden Street
Airport City, Israel 70100
Phone: +972(3)533.3675
Fax: +972(3)761.7205

SysAid is a leading provider of IT service management (ITSM) solutions that enable IT professionals to manage their IT infrastructures and IT services with greater ease and efficiency. Our aim is to simplify the daily challenges that IT professionals face with intuitive, innovative, and cost-effective solutions that combine uncompromising performance with ease-of-use. Available in 42 languages, our solutions are used by over 10,000 organizations spanning all industries and sizes—from SMBs to Fortune 500 corporations.

Booth # 621

12001 Research Parkway, Suite 236
Orlando, FL 32826
Phone: 407.347.2194

TOPdesk is an international leader in cutting-edge Service Management solutions and standardized ITIL software.
Named “Best in Class (All Tools)” by The ITSM Review, TOPdesk helped over 4,000 organizations improve their service management processes. With over 20 years of service management experience, we have assisted businesses in optimizing their services with a user-friendly application, ITIL verified consultants and excellent customer support. Raising your service levels and reducing workload and costs has never been easier.


Advanced Software Products Group, Inc. (ASPG)
Booth # 427

3185 Horseshoe Drive South
Naples, FL 34104
Phone: 800.662.6090
Fax: 239.649.6391

ReACT is a web-based password reset and synchronization tool that supports your enterprise operating systems and applications including AD, z/OS [RACF, ACF2 &Top Secret], Novell/eDirectory, UNIX/Linux [AIX, HP-UX, Datatel], iSeries/AS400, JD-Edwards, Oracle/SQL, LDAP, Lawson, SAP, CAMS, WFM, Gmail, PeopleSoft, AdvantX, Office365 and more! ActiveX scripting allows ReACT to tie into custom applications. Users can reset their passwords in four easy steps - onsite, remotely and even via smartphone using ReACT. ReACT also includes a dashboard to monitor live user activity, multi-factor authentication, account unlock and audit/management tools.

AirWatch by VMware
Booth # 428

1155 Perimeter Center West, Suite 100
Atlanta, GA 30338
Phone: 866.501.7705
Fax: 404.478.7530

AirWatch by VMware is the leader in enterprise mobility management (EMM). We enable end users with a seamless digital workspace, and empower IT with a future-proof mobility platform that provides flexibility to manage multiple use cases, unified management of endpoints, end-to-end security, and seamless integration across enterprise systems.

Booth # 710

Second Floor, 1 Tannery House
Tannery Lane, Send, Woking
Surrey, United Kingdom GU23 7EF
Phone: +44 (0)203.479.7900

Alemba is a creative IT Service Management software and consultancy company that is trusted by a rapidly growing number of global enterprises to deliver truly beneficial IT Service Management Solutions.

As the successor to VMware’s Service Manager product (formerly infraEnterprise), Alemba’s vFire IT Service Management Software has inherited over 20 years of knowledge and offers a truly innovative User interface that puts customer experience front and centre.

Founded on the principles of education, innovation and gamification, Alemba’s revolutionary vFire product exemplifies our commitment to developing Seriously Fun Software.

ComAround Inc.
Booth # 624

448 Ignacio Boulevard, Suite 101
Novato, CA 94949
Phone: 415.505.4889

ComAround are specialists in Self Service and KCS (Knowledge Centered Support). For over 20 years we have been developing knowledge bases and self-service tools to capture, organize, share and reuse knowledge. Our self-service knowledge solution, ComAround Zero™, can be integrated with any of the leading ITSM platforms. We work with hundreds of companies all over the world.

DriveSavers Data Recovery, Inc.
Booth # 221

400 Bel Marin Keys Boulevard
Novato, CA 94949
Phone: 415.382.8000
Fax: 415.382.9030

DriveSavers Data Recovery provides the fastest, most reliable and only certified secure data recovery, forensics and eDiscovery services in the industry. DriveSavers meets the security protocols for financial, corporate, government, healthcare and education industries and posts proof of its SOC 2 audit report and HIPAA privacy compliance. DriveSavers engineers are trained and certified in all leading encryption, digital forensics and eDiscovery technologies and operate a Certified ISO Class 5 cleanroom. Satisfied customers include: Bank of America, Google, Harvard, Lucasfilm, NASA, and the U.S. Army.

Global Knowledge
Booth # 527

9000 Regency Parkway, Suite 400
Cary, NC 27518
Phone: 1.800.courses
Fax: 919.461.8646

Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Booth # 328

Gables International Plaza
2655 South Le Jeune Road, Suite 1001
Miami, FL 33134
Phone: 888.330.4188
Fax: 800.570.8594

Chosen by IT professional worldwide, Goverlan is renowned for its ease-of-use and expendable feature set. Goverlan enables IT support to globally and dynamically control, manage, and support desktop and server infrastructure in-real time, without user interruption. This means administrators can get to the root of the problems quickly and resolve client issues more efficiently.

Hitachi ID Systems, Inc.
Booth # 528

1401 1st Street SE, Suite 500
Calgary, Alberta, Canada T2G 2J3
Phone: 403.233.0740
Fax: 403.233.0725

Hitachi ID Systems delivers password management, access governance and identity administration solutions to organizations globally. Hitachi ID solutions are used by Fortune 5000 companies to secure access to systems in the enterprise and in the cloud. To learn more about Hitachi ID Systems, visit www.hitachi-id.com, e-mail info@Hitachi-ID.com, call 1.403.233.0740 or follow @Hitachi_ID on Twitter.

Booth # 629

275 Grove Street, Suite 2-400
Newton, MA 02466
Phone: 888.720.0900

Founded in 2002, LifeSpan provides data security and data destruction for IT equipment retirement, remarketing and recycling. We serve organizations across North American and internationally. LifeSpan offers the flexibility of handling any quantity of IT equipment, at any location in North America or internationally. LifeSpan will customize a program to meet your specific requirements. LifeSpan holds industry certifications: NAID AAA, ISO 14001, and e-Stewards. LifeSpan is a wholly owned subsidiary of CDI Corporation.

Northcraft Analytics
Booth # 529

2885 Sanford Avenue SW #22340
Grandville, MI 49418
Phone: 678.664.ITSM

Northcraft Analytics is the premier provider of Business Intelligence applications for enterprise IT departments. No matter which methodology you have adopted to improve IT and business processes, you will need to measure and improve performance. Our 2,000+ pre-calculated measurements, executive dashboards, reporting and ad-hoc analytics environment will help you improve communication to the business and simplify management of your IT processes!

Booth # 327

912 W. 1600 S. C-201
St. George, UT 84770
Phone: 435.652.1288
Fax: 435.652.1821

PrinterLogic makes printer installation so easy that even your end-users can do it! Our web-based self-service printer installation portal automatically displays end-users the printers nearest them in a list, or on an optional floor plan map. This empowers them to quickly find and install printers with a single click, without calling the helpdesk.

Additional Benefits:
  • Push printers without scripting or GPOs
  • Centrally managing end-user printers, drivers, device settings, and preferences
  • Optionally eliminate print servers

Robert Half Technology
Booth # 721

2884 Sand Hill Road, Suite 200
Menlo Park, CA 94025
Phone: 800.793.5533
Fax: 650.234.6930

Robert Half Technology is a leading provider of IT professionals on a project and full-time basis. Firms of all sizes have come to rely on our consultants for everything from web development and multiplatform systems integration to network security and technical support. With more than 120 locations worldwide, we are committed to providing a cost-effective staffing solution to your workload needs. For more information, please visit www.rht.com.

Booth # 215

2200 West Fifth Avenue, Suite 220
Columbus, OH 43215
Phone: 877.752.6196

We are the number one provider of project, portfolio (PPM) and service management (ITSM) software for higher education. Other software companies try to insert their product into the college space or force their solutions onto university departments. We don't. Our products and solutions are built specifically for higher education. Learn more at www.teamdynamix.com.

Utopic Software
Booth # 228

1215 East 6th Avenue
Tampa, FL 33605
Phone: 813.444.2231

Utopic Software helps companies overcome challenges associated with change, configuration, and compliance management of servers, desktops, mobile devices, cloud computing and virtualized environments. We provide powerful and automated self-healing solutions to better control the fluid and changing IT environment. Utopic’s Persystent Suite facilitates restoration, recovery, imaging and patch/update migration capabilities in a single centralized solution and enables enterprise-wide enforcement of an approved ideal state. It does this faster than any similar solution on the market today.

Booth # 627

15 New England Executive Park
Burlington, MA 01803
Phone: 617.252.0900

Founded in 1998, Westbury is a leading provider of operational reporting solutions for IT Organizations and represents enterprise customers around the globe.
The company pioneered the principle of Service Management Intelligence, which puts the power of self-service reporting in the hands of process owners, IT managers, decision-makers, and those that need it most.
Its SMI Suite is an integrated ITSM reporting platform that transforms data into meaningful information and improves processes and performance.
Westbury is privately held with offices in Boston, MA and Amsterdam, Netherlands.
For more information visit our website at www.westbury-it.com.