Conference sessions are organized into tracks (categories) to ensure the proper distribution of session topics. Each track is managed by a track chair who manages the selection of sessions for that track. All HDI 2013 tracks are listed below.
Strategize and align your people, processes, and technologies for long‐term success.
This track is for CIOs and senior business executives who are responsible for their organizations' strategic direction, long-term planning, and support vision. The sessions in this track address provocative support perspectives and emerging trends, and are designed to challenge your established thinking, generate new constructs for service excellence, and engage you in stimulating dialogue with industry peers. The Executive View complements the Executive Connections networking package to create a unique conference experience.