HDI Industry Awards:
A Celebration of Technical Support Excellence

Always a highlight of an already enlightening conference experience, the HDI Award ceremonies anchor our general session festivities each year.

Come celebrate excellence and witness the stories behind the absolute best individuals, teams, and organizations in the tech support industry.

Submit your nomination for 2018 Awards

2017 Award Winners

HDI Hall of Fame

Rae Ann Bruno
Darien Chimoff
Malcolm Fry

Pete McGarahan 
Sandy Seroskie

HDI Team Excellence Award*

The MITRE Corporation

HDI Manager of the Year*

Natalie Mallard, Emory Healthcare


HDI Analyst of the Year*

James Van Poolen, University of Pittsburgh
Midwest Region – HDI Pittsburgh/Steel City Local Chapter

HDI Desktop Support Technician of the Year*

Jeff Anderson, LifeWay Christian Resources
Southeast Region – HDI Music City Local Chapter

HDI Local Chapter Officer of the Year

Joshua Tooley, HDI Dallas/Fort Worth Local Chapter



*Award sponsored by Robert Half Technology

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