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Save the Date!

Join us at SupportWorld Live:

May 18-22, 2025
MGM Grand | Las Vegas

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Welcome to SupportWorld Live

SupportWorld Live is headed to Las Vegas in 2025! If you want to stay ahead of the curve and learn about the latest trends in support and service management, then this is the conference for you. With inspiring keynotes and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

Why Attend?

Service and support is only as good as the outcome it produces, and this is where SupportWorld Live separates from the pack.

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Passes & Pricing

With several pass options available, choose the package that best suits your budget and business needs.

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Program

Trainings, workshops, keynotes, learning sessions, award ceremonies, networking events, parties, expo hall, and more!

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Save the Date: May 18-22, 2025, Las Vegas, NV

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Case Studies

Peer insights are invaluable when tackling challenges and learning new trends. Tap into leaders from the likes of Ulta Beauty, Boeing, Square-Enix, Johns Hopkins, UCLA Health, Infinite Campus, and many more market-leading companies. Beyond case studies, you’ll gain access to keynotes, networking, and expert-led sessions on the most trending topics across AI, experience management, and Enterprise ITSM.

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Pre-Event Training Courses

Come to SupportWorld Live early, and receive training before the main event begins! Course options include:

HDI Support Center Director
HDI Support Center Manager
HDI Desktop Support Manager
Knowledge-Centered Service Principles
ITIL® 4 Foundation
Experience Foundation
Foundations in Service and Support Metrics
AI and Automation for Service and Support

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Become an Exhibitor

92% of the HDI community are support center decision makers and influencers, charged with the mission of evaluating, implementing and purchasing products and solutions. SupportWorld Live is where service and support center professionals go for the most comprehensive selection of technology and services in one location. Don’t miss the critical opportunity to get in front of them as they seek the partners and solutions that will move their support centers forward in the coming year.

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