Session 202: Hire, Develop, Promote, Repeat: Develop a Recruiting Pipeline

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Session 202: Hire, Develop, Promote, Repeat: Develop a Recruiting Pipeline

Wednesday, August 5 at 11:30 AM

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Staff turnover is a fact of life for all support teams, but turnover isn't a bad thing when the staff stay within your organization. At Johns Hopkins University Applied Physics Lab, we found if you embrace it, encourage it, and promote it, staff turnover can be an employee and business advantage. We have produced a highly respected recruiting pipeline for the organization that has positively impacted team morale and performance.

During this informative, interactive, and entertaining session, Darryl Jacoby will share JHUAPL's approach to:
• Finding staff who are "right" for the organization
• Building trust and learning their career interest and desires
• Finding and providing them with meaningful opportunities beyond their normal job duties
• Providing them with advice on managing their career

SupportWorld Live speaker photo for Darryl-Jacoby

Darryl Jacoby

Help Desk & Desktop Services Group Supervisor

Johns Hopkins Applied Physics Lab

Darryl Jacoby is the Group Supervisor of Help Desk and Desktop Services for the Johns Hopkins University Applied Physics Laboratory. JHU APL is the nation's largest university affiliated research center and Darryl's teams support over 7,000 customers who solve complex research, engineering, and analytical problems that present critical challenges to our nation. Darryl has more than twenty five years of IT experience leading and mentoring dynamic, high-performing teams. His leadership style puts a heavy focus on staff engagement and career development and helped contribute to JHU APL being recognized as a ComputerWorld Top 100 Places to Work in IT for 2018 and 2019. In 2019, Darryl was selected as a Finalist for HDI's Manager of the Year award.