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Register by July 17 for early bird savings!

SupportWorld Live is going digital!

Discard your preconceived notions of dry, one-dimensional virtual events. Enjoy a robust digital program with quality content, meaningful connections and just plain fun you’ve always associated with our live events!

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Coming to your desktop in August!

Welcome to SupportWorld Live: A Digital Experience

Every year, HDI brings together the global IT service and support community to share best practices, network, celebrate success and find solutions to your current challenges. As eager as we are to bring you all together again for our flagship annual event, large-scale gatherings just aren’t viable this year. So, we’re going virtual! Join us this August, as we enjoy inspiring keynotes, networking, video discussion groups, AI-fueled matchmaking with fellow attendees, sessions covering a variety of topics, exhibitors, and so much more. 

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Why Attend?

Service and support is only as good as the outcome it produces, and this is where SupportWorld Live separates from the pack.

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Pricing & Packages

Passes & Pricing

With several passes and substantial discounts, just choose the package that best suits your budget and business needs.

Explore Your Options >>


Trainings, workshops, keynotes, learning sessions, award ceremonies, networking events, parties, expo hall, and more!

Schedule At A Glance >>
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Pre-Event Training Courses

Ranging from two- to three-days, these intensive courses (some offering certification) happen before the main event and are administered by thought leaders with practical, pragmatic experience with key industry methodologies and frameworks.

A woman smiling next to her boss at conference.

Convince My Manager

You understand the importance of time away from the office to enhance your skills in the company of your peers. But does your boss? If you need help proving the value of professional development to the powers that be, we’ve got the resources you need to make your case.


Don't Miss out on Insights From Our Keynote Speakers

Partners and speakers will share the latest insights on work, workforce technologies and what will redefine the industry in the future.


The Following Sponsors Make This Event Possible