Award Winners | SupportWorld Live

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HDI Industry Awards:
A Celebration of Service and Support Excellence

Each year, HDI Industry Awards are given to the individuals, teams, and organizations that have enhanced their service and support through exceptional leadership and vision, the integration of best practices, stakeholder involvement, business alignment, and achievement of the highest standards of quality and customer satisfaction.

Winners of the awards are honored at a ceremony during the HDI Conference & Expo each year. Come celebrate excellence and witness the stories behind the absolute best individuals, teams, and organizations in the tech support and service management industry.

SUBMIT YOUR NOMINATION FOR 2019 SERVICE MANAGEMENT AWARDS

LEARN MORE ABOUT HDI INDUSTRY AWARDS

2019 Industry Award Winners

Analyst of the Year*  
Allison Sowden
CACI, Capital Area Local Chapter
  
Desktop Support Technician of the Year*

Hanah Ali
Verizon Media, Western and Central New York Local Chapter

Manager of the Year*  
Robert Young, Baylor Scott & White Health

Best Customer Experience 
UDIT Service Center, University of Dayton
  
Best Service and Support Culture*
  
Campus Support, Infinite Campus
  
Best Use of Technology  
Information Technology Services, Worcester Polytechnic Institute
 
Team Excellence  
Campus Support, Infinite Campus

Local Chapter Officer of the Year
Monica Morrison, Capital Area Local Chapter

Lifetime Achievement Award
Roy Atkinson


*Award sponsored by Robert Half Technology

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