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Session 703: The Good, The Bad, and the Ugly: Managing Struggling Employees


Friday, April 12 at 9:00 AM

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Have you ever wanted to manage someone out of your team, someone who just wasn't pulling their weight? So why not just fire them? There are many disadvantages to terminating an employee, especially if they've been on your team for some time. Whether you acquired this person or just didn't know how to handle them, there has to be a better way right? There is, and in this session, attendees will learn about the good, the bad, and the ugly of managing challenging employees and turning struggle into success.

Thomas Wilk

IT Manager
Carnegie Mellon University

Tom Wilk has worked in the service and support industry for more than 20 years, both in technical and leadership positions. His journey has taken him to Fortune 100 companies, higher educational institutions, contracting organizations, government agencies. and nonprofits. No matter the sector, market, or role, Tom looks forward to helping people make their experience a great one.