Session 307: The CIO Panel

Wednesday, April 11 at 3:00 PM

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In this session, a curated panel of CIOs will discuss their experiences, challenges, and successes on the journey toward becoming senior IT leaders. The panelists will share their opinions and advice on technical disruption for IT and the business, and on strengthening your position through continuous development and by taking advantage of every learning opportunity. The audience will have the opportunity to ask their burning questions--don't miss this opportunity to hear it straight from the top on how best to prepare for the future and your career in IT.

Pete McGarahan

Senior Director, End User Support
First American Corp.

Pete McGarahan is the senior director of end users support for First American, as well as an industry expert and thought leader in global ITSM. With 30 years of business, IT, and service leadership experience, Pete enjoys sharing his lessons learned and career experiences through published articles and by presenting at industry conferences. He has received various industry awards and honors, including the HDI Team Excellence Award for his work with the Taco Bell support organization, the "Top 25 Professionals in the Service and Support Industry" from IT Support News, and "The Legend of the Year" (twice) at the STI Knowledge Symposium and Help Desk Professionals conference. Pete is well known in the support industry for his endless positive energy, leadership, mentoring, and advisory services. .