Pre-11: MasterMinds: Desktop Support

---

Tuesday, April 9 at 9:00 AM

View Schedule

MasterMind: "Coordination of knowledge and effort, in a spirit of harmony, between two or more people, for the attainment of a definite purpose." – Napoleon Hill

Are you a desktop support leader who's looking for a unique opportunity to network, share, and learn from the experience of desktop support leaders who share your same pain points and challenges? MasterMinds is a place for professionals across all industries and from organizations large and small to bring their unique challenges, collaborate on innovative solutions, and gain long-term benefits from a new group of peers from desktop support. MasterMinds will help you develop new skills to bring back to your workplace and put into immediate use. Take a deep dive into topics and issues like (but not limited to):

• The role of desktop support in information/cyber-security
• Metrics and analytics for desktop support
• Choosing and implementing new technologies
• Current pain points and challenges, crowdsourced from the group
• The pros and cons of self-service vs. concierge service

Experience an open forum where you'll receive individualized advice, hear diverse perspectives, and build connections, relationships, and skills that will endure.