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Breakfast Briefing: Road Trip!: Destination, Change Management

Thursday, August 6 at 7:30 AM

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Managing technical changes should be the ultimate destination for any organization, but in higher education, that destination is often filled with traffic jams of confusion or highjacked by groups that aren't willing to participate. Join this session to learn how Texas A&M's Division of Information Technology overcame these roadblocks to complete the first stage of change management and then shifted gears to head for stage two. Kyle Boatsman will identify what's needed in an initial change process (including governance and basic policy considerations, addressing practitioner concerns, and organizational change issues), steps for maturing the change management process, and lessons learned.


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Kyle Boatsman

Program Manager

Texas A&M University

Kyle Boatsman is a PM and Change Manager at Texas A&M University. He's implemented new programs in areas of IT security, risk, and compliance and been deeply involved in the development of his organization's change management process. A bit of a "fixer," he loves to take on big challenges and tinker with processes to mature and improve service delivery. Kyle has a PMP, MPA, and extensive experience in the higher ed. and non-profit sectors.

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