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Call for Speakers is Now Open!

It's your time to shine! Submit your proposal to speak at SupportWorld Live in Denver from April 27 - May 2, 2024!

Deadline for Submissions is September 29


Save the Date

Be there when the industry reunites again next year:
April 27 - May 2, 2024 | Denver, CO

Sign up to be notified when registration re-opens to get early discounts on your conference pass!
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See the Photos

We had such a great time re-connecting with the industry at SupportWorld Live this year. Get a taste of the fun that was had by looking through the photos taken when we were all together.

Welcome to SupportWorld Live

SupportWorld Live is headed to Las Vegas in 2023! If you want to stay ahead of the curve and learn about the latest trends in support and service management, then this is the conference for you. With inspiring keynotes and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

Why Attend?

Service and support is only as good as the outcome it produces, and this is where SupportWorld Live separates from the pack.

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Passes & Pricing

With several passes and substantial discounts, choose the package that best suits your budget and business needs.

Explore Your Options »

Trainings, workshops, keynotes, learning sessions, award ceremonies, networking events, parties, expo hall, and more!

View the Program »

What's New This Year?

Whether you’ve joined us before or not, like a fingerprint, each SupportWorld Live event is unique year to year.

We're pleased to offer the following:

Join us when we reunite the industry next year in Denver, CO, April 27 - May 2, 2024!



Expert and experienced, these headline speakers will heighten you and your team’s awareness around the pillars of success: organizational excellence, unflappable leadership, and a healthy, productive culture. You’ll bear witness to the power of coming together and the impact it can have on your career, your team, and your business.

Connecting the Workplace and Life Through F.U.N.
Paul Long
Speaker, Author, Podcaster and Master of Shenanigans
The Best Story Wins in Business and Beyond!
Matthew Luhn
Film Director
How to Support a More Innovative, Creative and Diverse Mindset
Vital Germaine
Speaker, Consultant and Corporate Trainer
Optimizing Your Leadership Energy
Sara Ross
Chief Vitality Officer at BrainAMPED
Be More Adaptable, Resilient and Ready for What’s Next in a Changing World
Kim Becking
Speaker, Change and Leadership Expert and Award-Winning Author

Conference Program

With rapid change affecting every industry, there’s one thing you can be sure of: the knowledge you gain at SupportWorld Live will help you move your organization forward. At SWL, you will find 75+ sessions, workshops, keynotes, and solution spotlights providing the insights and guidance you seek in essential areas like support models and channel strategies, operational and continual process improvement, experience management (including both the customer and employee experiences), digital transformation, automation and artificial intelligence, service management practices and principles, metrics and analytics, leadership, culture and team building, and more. 

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Become an Exhibitor

92% of the HDI community are support center decision makers and influencers, charged with the mission of evaluating, implementing and purchasing products and solutions. SupportWorld Live is where service and support center professionals go for the most comprehensive selection of technology and services in one location. Don’t miss the critical opportunity to get in front of them as they seek the partners and solutions that will move their support centers forward in the coming year.


Pre-Event Training Courses

Ranging from two- to three-days, these intensive courses (some offering certification) happen before the main event and are administered by thought leaders with practical, pragmatic experience with key industry methodologies and frameworks. You will walk away with lots of ideas that can be applied to your support center immediately. View our topic or role specific pre-event training course options, and take the next step in your career, all while onsite at SupportWorld Live.