Pre-7: FINANCIAL MANAGEMENT SKILLS FOR THE TECHNICAL MANAGER
Start |
Dates |
Duration |
Certification Exam Included |
Price |
HDI Member Price |
Monday |
4/23-24 |
2 days |
No |
$1,595 |
$1,495 |
Effective communication is critical to any business’s success. For the technical manager, understanding the financial goals underlying in an organization's business strategy is a fundamental component of successful partnerships within an organization. Thus, it is imperative that technical managers are capable of explaining how technical activities translate into financial benefits. Furthermore, by developing an understanding of costing, planning, accounting, and valuing, and by learning how to communicate that information to the business in financial terms, technical managers can add value to their organizations.
This workshop will provide attendees with the tools to develop this understanding and will explore core concepts like total cost of ownership, return on investment, and value analysis (all essential to justify changes, prioritize work, and obtain support for initiatives). It is recommended for support center managers, technical support mangers, desktop support managers, support center directors, and technical support directors who are responsible for managing resources and need to improve their financial skills.
TWO-DAY COURSE INCLUDES
Instruction, breakfast, and breaks.
PRESENTED BY JIM BOLTON
Jim Bolton’s leadership and knowledge of industry best practices have brought IT service excellence to numerous industries, including higher education, healthcare, manufacturing, and federal, state, and local government. He is an IT service management consultant and has been accredited by EXIN as an ITIL trainer and ITIL courseware provider.
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