HDI Information Technology Conference 2019

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Session 808: What IT Support Can Learn from Customer Support Technology


Friday, April 12 at 10:15 AM

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Liz Allen

Senior Manager of IT Business Applications
Zendesk

Liz Allen is the senior manager for IT business applications at Zendesk. Along with her team of analysts, she manages integrations between systems that serve Zendesk's People Operations and Customer Advocacy (Support) organizations. She thrives on bringing organization and progress to chaos without crushing creative, innovative spirits, and she values balanced teams, solution-oriented mindsets, open communication, and transparency.